Inside Sales Manager, EMEA

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.

We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.

About the role

As the EMEA Inside Sales Manager, you will report to the Director of Inside Sales, based in the United States and be responsible for leading and developing the Inside Sales teams across the Netherlands and France. You will drive team performance, operational excellence, and sales effectiveness, while fostering a collaborative and high-performing work environment. In this role, you will work closely with Sales, Marketing, and other cross-functional stakeholders to optimize processes, improve customer engagement, and support business growth across the region. To be successful in this role, you will be expected to work from our Netherlands office at least three days per week.

What you will do

• Lead and mentor team members to deliver results consistently.
• Own Key Performance Indicators for your team, manage processes to achieve goals, motivate and train your team through on-the-job coaching and mentoring.
• Plan workforce management for optimal coverage, by a business contingency plan for your team.
• Create a fun-engaging-inspiring working environment that encourages personal responsibility, mutual support, trust, and respect.
• Lead continuous improvement initiatives to enhance team performance and operational efficiency.
• Analyze KPIs and customer feedback to identify root causes and implement effective solutions.
• Manage projects, priorities, and resources to deliver measurable business results.
• Provide data-driven insights and reporting to support decision-making.
• Identify critical insights and provide improvement recommendations.
• Identify barriers to operational excellence and develop new processes to increase efficiency Identify recruitment. needs from forecast models and work with recruitment to drive this end-to-end.
• Lead the team to achieve sales targets and operational KPIs.
• Collaborate with Sales, Marketing, and cross-functional stakeholders to drive process excellence.
• Optimize lead management, outbound campaign performance, and team productivity.
• Resolve escalations and continuously improve customer and business outcomes.

What you bring

• Education: Bachelor’s degree or equivalent experience is preferred
• Experience: Minimum of 10+ years of professional experience in multi-channeled support environment with at least 3+ years of experience directly managing an impactful team.
• Travel: Willing to travel to local events to support sales activities
• Language skills: Fluent in Dutch (minimum C1 level) and English (minimum B2 level).
• Strong communicator: Excellent verbal, written, and interpersonal communication skills, clear and concise with the ability to build strong relationships and clearly articulate business value.
• Problem solving abilities: Strong affinity for stakeholder management, strategic problem solving and driving action through data-driven insight
• Project management: Project management experience is a bonus
• Digital Marketing: Sound understanding of digital marketing
• Tool Knowledge: Strong knowledge of Figma and similar creative tools will provide a distinct advantage
• CRM Systems: Proficiency in Salesforce or similar CRM systems
• Results-driven: A self-motivated, goal-oriented individual who thrives in a fast-paced, high-growth environment and can deliver results independently and as part of a team.

What we offer

• Challenging role in a growing industry: Join a rapidly growing, international company at the forefront of the photovoltaic industry.
• Competitive compensation & benefits: Enjoy a competitive salary, quarterly performance bonuses, 30 days (+ public holidays) and other benefits.
• Collaborative work environment: Work in a vibrant, multicultural team alongside colleagues from various countries.
• Training & Professional Development: Begin with comprehensive training and benefit from ongoing professional development opportunities.
• Career growth: We offer opportunities for advancement, with pathways into more technical roles or leadership positions as you grow within the company.
• Hybrid work options: After completing your initial training, enjoy the flexibility of a hybrid work setup.
• If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!