Infrastructure Operations Engineer (Platform/DevOps)

Overview

As Infrastructure Operations Engineer in HMRC's Enterprise Cloud Services, you ensure reliable, secure cloud platforms that host mission-critical services. You’ll monitor, respond to incidents, manage changes, and push automation and IaC to tighten resilience. The role offers architecture exposure, cloud transformation, and leadership responsibilities within a diverse, collaborative team. You help optimise performance, security, and cost while supporting cross-functional releases at scale.

Pay / Benefits

• Hybrid working policy
• Flexible working
• Pension contributions to Civil Service Defined Benefit scheme
• Leaves: 25–30 days
• Moves Adjustment Payment (Leeds move)
• Coaching and development

Responsibilities

• Own operational health of Cloud platforms and resolve incidents
• Drive root-cause analysis and permanent fixes
• Develop and maintain Infrastructure as Code using Terraform
• Design and maintain GitLab CI/CD pipelines
• Apply cloud security and compliance practices
• Manage vulnerabilities via automation and design
• Analyse value/cost/performance to optimise spend
• Mentor engineers and share best practices across Platform teams
• Lead by example in technical leadership and problem-solving

Key requirements

• Experience operating in AWS or Azure
• Incident & problem management and RCA capability
• Proficiency with Linux systems administration
• Infrastructure as Code experience (Terraform preferred)
• Knowledge of GitLab CI/CD, pipelines, runners, secrets management
• Scripting skills (Python, Go, or Bash)

• Mentoring and team leadership
• Collaborative mindset
• Critical thinking and analytical approach
• Terraform
• GitLab CI/CD
• Linux administration