Infrastructure Engineer (3rd line)
Bloomsbury Publishing · New York ·
- Category
- Devops
Designs and maintains secure IT infrastructure, servers, and networks while providing 3rd line support and escalation for the IT Services team.
The Infrastructure Engineer will design and maintain IT systems and infrastructure. The role will have responsibility for the delivery of secure and highly available computing platforms, servers, and networks. You will be an infrastructure technical advisor and provide technical guidance and delivery for projects and support within the IT Services team.
You will be required to develop, maintain and support the company infrastructure, keeping up with business needs while minimizing the impacts of change and the risk of downtime to the business. As a 3rd line Engineer, you will have an active role in the helpdesk function within the IT Services team and be a point of escalation for problems triaged by the team.
A successful Infrastructure Engineer will be capable of working under their own initiative and setting their own workload targets. The day-to-day work will be split between providing 3rd line support on the helpdesk and infrastructure projects.