Infrastructure Architect: End User Computing

Experience

Min:

• 5+ years ICT experience in the end-user computing environment
• 3+ years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in the enterprise

Ideal:

• 3+ years in desktop infrastructure maintenance using systems such as: System Centre Configuration, Mobile Device Management and cloud based services

Qualifications

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Information Technology

Knowledge:

Min:

• A thorough and in-depth understanding of:
• End user and distributed IT systems and infrastructure
• Desktop design standards and implementation strategy
• Microsoft Windows operating system architecture and application integration
• Active Directory and Group Policy management
• Security relevant to desktops (using tools like group policy management)
• System Centre Configuration Manager and all supporting product functionality
• Knowledge in scripting tools such as VBScript and or PowerShell
• Encryption technologies
• Mobile Device Management
• End User Computing hardware technologies
• Documenting of IT systems and infrastructure

Ideal / Optional

• Currently relevant industry cloud solution technologies
• Video, Voice and Collaboration services
• Virtual Desktop Technologies

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Reporting Skills
• Analytical Skills
• Problem solving skills
• Presentation Skills
• Facilitation Skills
• Planning, organising and coordination skills
• Attention to Detail
• Project Management Skills (Methodolgy Specific)
• Commercial Thinking Skills