Information Technology - Senior Software Engineer - eOps (Day of Ops) at SINGAPORE AIRLINES LIMITED – Singapore | Jobyssey

Role Overview

The Senior Software Engineer is responsible for delivering and managing SIA's Flight planning products through technical excellence, infrastructure engineering, and DevOps practices. This role orchestrates end-to-end delivery from planning through production. Combine servant leadership, project governance, and hands-on DevOps to ship secure, reliable, and cost-effective applications. Align product, engineering, security, and vendors to deliver measurable outcomes.

Key Responsibilities

•Agile delivery

•Facilitate stand-ups, planning, reviews, retros; enforce DoR/DoD.

•Drive backlog readiness with POs; story mapping, sizing, capacity/velocity tracking.

•Remove impediments; manage dependencies across squads; coach Agile/Lean practices.

•Project management

•Define scope, milestones, timelines, budget, and resourcing; maintain integrated plans.

•Run RAID management, change control/CAB/PGSC, and executive/status reporting.

•Coordinate vendors/SOWs; manage regulatory/compliance deliverables and audits.

•Application delivery

•Build/maintain CI/CD pipelines (e.g., Jenkins/GitHub); promote trunk-based development and quality gates.

•Environment management (dev/test/UAT/prod), secrets/config, and access control.

•Release engineering: runbooks, blue/green/canary, feature flags; post-release validation.

•Security and quality: secrets scanning, policy gates; support test automation and performance testing.

•Observability/operations: logging/metrics/tracing, SLOs/alerts, incident response, PIRs; cost and capacity optimization.

•Data/AI

•Orchestrate agentic AI integrations; govern model usage/costs; ensure privacy and security controls; define KPIs for AI features.

•People and enablement

•Mentor teams, maintain documentation/runbooks; lead knowledge-sharing.

Stakeholder & Vendor Management

- Collaborate with SIA Infrastructure teams, Business Units (Flight Ops, TMM),and external OEMs

- Manage vendor relationships and technical interfaces with SIA’s internal systems

- Translate business needs into technical specifications and measurable acceptance criteria

**Qualifications & Experience:**

•5–10+ years across Scrum Master/PM and DevOps/ADE roles delivering cloud-native systems.

•Minimum 2 years of experience with Airlines domain (preferred)

•Strong stakeholder management, communication, and servant-leadership skills.

•Technical depth in:

•Git and CI/CD (Jenkins/GitHub Actions/GitLab/Azure DevOps)

•Cloud and containers (AWS/Azure/GCP)

•Monitoring/observability (CloudWatch) and security tooling (SonarQube)

•Networking/OS/database fundamentals

•Certifications: CSM/PSM

•Familiar with Gen AI SDLC (Software Development Life Cycle) and GitHub Copilot

•JIRA/Confluence, Familiar with governance and change processes

•Proven track record in delivering complex cloud and on-premises solutions

•Experience managing vendor relationships and technical integrations

•Demonstrated ability to lead technical projects and serve as subject matter expert

Competencies:

- Strong problem-solving and analytical skills

- Excellent collaboration and stakeholder management abilities

- Self-motivated with a positive, can-do attitude

- Ability to work with cross-functional teams and external partners

- Strong technical documentation and communication skills

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