Information Systems & Business Intelligence Analyst

Information Systems & Business Intelligence Analyst

Location: Mobile, Alabama
Employment Classification: Full-Time | Exempt
Reports To: Information Systems Manager

Join Our Team
Educators Resource is a growing national wholesale distributor of educational, office, and fine art supplies serving schools, retailers, and educational organizations across the United States. For almost 50 years, we have built a reputation for exceptional service, operational excellence, and long-term customer relationships. Today, we continue to invest in technology that helps us better serve our customers while supporting the company's continued growth.

Technology is a strategic investment throughout our organization, and we're looking for an Information Systems & Business Intelligence Analyst who enjoys solving business problems with innovative technology solutions.

This role offers the opportunity to work directly with business leaders across Finance, Operations, Sales, Customer Service, Purchasing, Distribution, and Executive Management to improve business processes, modernize systems, and develop data-driven solutions that have a measurable impact on the organization.

If you enjoy analyzing complex business challenges, building better processes, working with data, developing business intelligence solutions, and driving technology initiatives from concept through implementation, we'd like to hear from you.

Position Summary
The Information Systems & Business Intelligence Analyst serves as the bridge between business operations and technology by identifying opportunities to improve processes, optimize business systems, and delivering meaningful data-driven insights. This role combines business analysis, systems analysis, business intelligence, data analytics, application development, and process automation while leading strategic technology initiatives that improve efficiency and support the company's continued growth.

Essential Functions

Business Process Improvement
• Partner with Finance, Operations, Customer Service, Sales, Purchasing, Distribution, and Executive Leadership to understand business objectives and operational challenges.
• Analyze business processes and workflows to identify opportunities for improvement, automation, and increased efficiency.
• Recommend technology solutions that improve productivity, reporting, and decision-making.
• Identify opportunities to leverage automation and emerging technologies to streamline business operations.
Systems Analysis
• Gather, document, and translate business requirements into functional and technical specifications.
• Analyze existing systems and recommend enhancements or new technology solutions.
• Support ERP, reporting, and internal business applications.
• Develop process documentation, workflow diagrams, and test plans.
• Participate in user acceptance testing, implementation, and production support.
Data Analytics & Business Intelligence
• Develop SQL queries for reporting, business analysis, troubleshooting, and data validation.
• Design and support enterprise reporting, dashboards, and business intelligence solutions.
• Support enterprise data warehouse initiatives and data integration projects.
• Analyze data trends and identify opportunities to improve operational performance.
• Ensure data accuracy, integrity, and consistency across business systems.
• Develop executive dashboards and performance metrics that support strategic decision-making.
Development & Integration
• Assist with application development, automation, and system enhancements using C#, Python, SQL, and related technologies.
• Support API integrations and data exchange between internal systems and third-party applications.
• Participate in application testing, deployment, upgrades, and ongoing system maintenance.
• Develop automation that eliminates manual processes and improves operational efficiency.
• Evaluate and implement AI-assisted solutions that improve productivity and business decision-making.
Key Projects & Technology Initiatives
You will play a key role in initiatives including:
• ERP system improvements and enhancements
• SQL Server database development and optimization
• Enterprise data warehouse expansion
• Business Intelligence and executive reporting
• Power BI dashboard development
• Process automation initiatives
• API integrations between business applications
• AI-assisted business process improvements
• Enterprise reporting and analytics solutions
• Modernization of legacy business applications
• Continuous improvement of operational workflows