Information Systems Analyst - FT

The Systems Analyst supports, maintains, secures, and improves the hospital’s information systems. The role works across virtual and cloud infrastructure, Microsoft 365, business and clinical applications, data reporting, and automation to support reliable hospital operations.

• Support, maintain, and troubleshoot hospital applications, virtual servers, cloud services, networks, endpoints, and related infrastructure.
• Administer and support Microsoft 365 admin center services, including but not limited to Exchange Online, Intune, Entra ID, SharePoint, Teams, Purview, Azure services, and Microsoft Copilot, as assigned.
• Support and troubleshoot the hospital’s network infrastructure, including LAN, WAN, hardware, firewalls, and connectivity to cloud and vendor-hosted systems.
• Help protect hospital systems and information through access management, system monitoring, patching, vulnerability remediation, backup verification, and participation in cybersecurity incident response.
• Extract, validate, and analyze data from hospital systems; develop reports and dashboards that help departments make informed decisions.
• Identify opportunities to improve workflows through automation and approved AI tools. Develop, test, document, and maintain solutions in coordination with system owners and hospital policies.
• Plan and coordinate assigned implementations, upgrades, integrations, and other technical projects with vendors and internal teams.
• Develop test plans, verify system changes, document configurations and procedures, and assist with user training.
• Monitor system health, cyber posture, and performance. Investigate errors and alerts, and maintain procedures that support system reliability and recovery.
• Advise management on technology capabilities, risks, and opportunities relevant to hospital operations.
• Protect the confidentiality, integrity, and availability of hospital information and comply with HIPAA and hospital policies.
• Participate in the after-hours on-call rotation.
• Perform other duties as assigned.

Required:

• Bachelor's degree in computer science, information technology, or a related field.
  • 7 years of related experience can substitute for a degree
• Experience installing, configuring, troubleshooting, and supporting applications and infrastructure.

Preferred:

• Experience with virtual environments, networking, cybersecurity, all Microsoft 365 Admin Center Products.

Work Schedule: 40 hours per week; participates in the after-hours on-call rotation.