Information Systems Analyst
Flex-N-Gate · Troy, MI, US ·
- Work mode
- Onsite
- Category
- Business analysis
An onsite IT analyst role supporting and maintaining business applications across Flex-N-Gate's US/Canada manufacturing facilities — troubleshooting issues, training end users, and working with ERP systems and real-time shop-floor reporting. Based in Troy, MI (sitting location flexible), with required travel to company plants.
SummaryThe Information Systems Analyst role is to support and maintain the business applications. The person will troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. The position will communicate with all manufacturing departments and should be capable of serving their various information systems-related needs. Primary location in Troy, MI, but flexible on the location this new hire sits. Not a remote position. Core Competencies Time Management Creative and Innovative ThinkingDevelopment and Continual Learning Problem Solving Accountability and DependabilityResearch and Analysis Decision making and JudgementProviding Consultation Ethics and Integrity Planning and Organizing Coaching and MentoringCommunication Team WorkJob DutiesWork with end users to identify and deliver required system service levels.Support implementation of business applications as required at various Ventra / Flex-N-Gate facilities in the US / Canada. Required to travel to various Ventra / Flex-N-Gate facilities in the US / Canada as directed.Daily Operations would also include other duties assigned by the Director Information Systems or Information Systems Manager. RequirementsAssociates Degree in Computer Sciences or equivalent experience.Three plus years CMS (or another ERP system) and relevant industry experience.Must be a self-starter who can assist the team on multiple projects or tasks concurrently and complete them on time. Best practices for manufacturing. (Real Time) Shop-Floor Reporting: Production, Scrap, and Label generation.