Overview
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.
We are seeking a journeyman-level Site Reliability Engineer (SRE) to improve the availability, performance, security, and operational resilience of mission-critical systems in a Department of Defense environment. The SRE will combine systems administration, software engineering, automation, and operational support practices to build reliable and scalable services.
The successful candidate will monitor system health, automate operational processes, investigate incidents, eliminate recurring problems, and collaborate with engineering, cybersecurity, network, and software teams. This position requires full-time, on-site support in Middletown, Rhode Island, with occasional travel to customer or program locations.
Responsibilities
- Operate, monitor, and maintain mission-critical applications, services, servers, and supporting infrastructure.
- Develop and maintain service-level indicators, objectives, and operational metrics to measure system reliability.
- Build dashboards, alerts, and automated health checks to identify availability, performance, capacity, and security issues.
- Investigate system incidents, perform root-cause analysis, and implement corrective and preventive actions.
- Automate deployment, configuration, monitoring, recovery, and routine system-administration activities.
- Develop scripts and tools using Python, Bash, PowerShell, or comparable languages.
- Support continuous integration and continuous delivery pipelines in accordance with program security and change-control requirements.
- Reduce operational toil by standardizing processes and automating repetitive tasks.
- Support infrastructure provisioning and configuration using approved infrastructure-as-code and configuration-management tools.
- Analyze system performance, capacity, reliability, and resource utilization and recommend improvements.
- Develop and test backup, restoration, failover, disaster-recovery, and continuity-of-operations procedures.
- Participate in release planning, deployment readiness reviews, maintenance activities, and production validation.
- Support vulnerability identification, system hardening, patching, remediation, and security compliance activities.
- Apply applicable DoD cybersecurity requirements and Security Technical Implementation Guides.
- Create and maintain system diagrams, operating procedures, troubleshooting guides, incident reports, and configuration documentation.
- Coordinate with software developers, system administrators, cybersecurity personnel, network engineers, and customer representatives.
- Participate in scheduled maintenance and provide after-hours or on-call support when required.
- Travel occasionally to customer or program sites.
Qualifications
Required Qualifications
- U.S. Citizenship.
- Active DoD SECRET security clearance.
- Bachelor’s degree in computer science, information technology, cybersecurity, engineering, or a related discipline and approximately three years of relevant experience. Additional relevant experience, education, or technical training may be considered in lieu of a degree.
- Journeyman-level experience in site reliability engineering, DevSecOps, systems engineering, software engineering, systems administration, or infrastructure operations.
- Experience administering Linux and/or Windows server environments.
- Experience with scripting or software development using Python, Bash, PowerShell, Go, or a similar language.
- Experience with system monitoring, logging, alerting, performance analysis, and incident response.
- Working knowledge of:
- TCP/IP networking and common network services
- Server, storage, virtualization, and application infrastructure
- Source-code management and version-control practices
- Configuration management and deployment automation
- System security, access controls, patching, and vulnerability remediation
- Backup, recovery, and service-continuity practices
- Ability to troubleshoot complex technical issues across application, operating system, network, and infrastructure layers.
- Ability to create clear technical documentation and communicate technical findings to engineering and customer stakeholders.
- Ability to work independently and collaboratively in a controlled, on-site environment.
- Ability and willingness to travel occasionally.
Preferred Qualifications
- Experience supporting classified systems, DoD networks, or mission-critical environments.
- Familiarity with observability and monitoring platforms such as Prometheus, Grafana, Elastic Stack, Splunk, Nagios, or similar tools.
- Experience with automation and configuration-management technologies such as Ansible, Puppet, Chef, or Salt.
- Experience with CI/CD platforms such as GitLab CI/CD, Jenkins, GitHub Actions, or Azure DevOps.
- Experience with infrastructure-as-code tools such as Terraform.
- Experience with containers and orchestration technologies such as Docker, Podman, Kubernetes, or OpenShift.
- Experience with VMware, KVM, or comparable virtualization platforms.
- Familiarity with reliability-engineering practices, including service-level indicators, service-level objectives, error budgets, blameless post-incident reviews, and capacity planning.
- Familiarity with DevSecOps practices, automated security testing, and software supply-chain security.
- Knowledge of DoD cybersecurity requirements, DISA STIGs, vulnerability-scanning tools, and Risk Management Framework processes.
- Relevant certifications, such as:
- CompTIA Security+, Linux+, Network+, or Server+
- Red Hat Certified System Administrator or Engineer
- Certified Kubernetes Administrator
- Cloud, DevOps, or site reliability engineering certification
- Familiarity with undersea platforms or previous fleet experience is highly desired.
Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $85,000.00/Yr. - USD $125,000/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status