Indoor Sales Executive (e-Commerce Operations) #10421

Job Description

• Industry/ Organization Type: Pet Products Distributor/ Supplier
• Position Title: Indoor Sales Executive
• Working Location: Ubi (Near MRT)
• Working Hours: 5 Days; Monday (8:30am – 6pm), Tuesday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Commission + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage and oversee all online storefronts, ensuring accurate pricing, product descriptions, images, specifications, and compelling product listings that support sales conversion.
• Conduct regular audits across digital sales channels to maintain accurate inventory information, product availability, pricing, and content.
• Handle the end-to-end online sales process, including order processing, customer enquiries, order fulfilment, and timely follow-up to ensure a smooth customer experience.
• Identify and develop new B2B partnerships with pet shops, pet-friendly cafés, and other commercial establishments through digital prospecting, tele-sales, and video calls.
• Build and maintain strong relationships with business partners through virtual meetings, online communication, follow-ups, and proactive account management.
• Coordinate closely with Warehouse and Delivery teams to monitor inventory levels, manage stock availability, and ensure orders are dispatched according to schedule.
• Maintain accurate sales and inventory records, including weekly out-of-stock reports and monthly Top Customer reports, using Excel and other digital tools.
• Assist in enhancing workflow automation to streamline processes, improve productivity and efficiency of daily sales and e-commerce operations.
• Monitor online sales activities and customer trends, identify opportunities for improvement, and support initiatives that drive digital sales growth and new account acquisition.
• Collaborate closely with internal department to ensure smooth operations.

APPLY NOW!!!

• Diploma in Business, Digital Marketing, Information Technology, E-Commerce, or a related discipline.
• Prior experience in e-commerce store management, digital sales, telesales or online customer service (B2B is an added advantage).
• Proficient in Microsoft 365, Google Workspace, Excel, and digital tools, with the ability to leverage AI applications such as ChatGPT and AI-powered solutions.
• Strong digital aptitude with a proactive mindset towards process improvement, automation, and the use of technology to enhance work efficiency.
• Comfortable conducting video calls, presenting products, and engaging potential business partners virtually.
• Highly organised and detail-oriented, with strong attention to accuracy in product listings, inventory tracking, order processing, and sales reporting.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #10421 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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