Inbound Sales Team Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Inbound Sales Team Lead based in India.

This is a high-impact commercial leadership role focused on accelerating chat-based sales across the APAC region. You will take ownership of regional conversion, average order value, revenue per chat, and overall sales performance. The role combines market expansion, sales optimization, team leadership, and technology to build a scalable regional growth engine. You will identify opportunities in new East Asian markets while developing strategies to strengthen performance in established markets. A major focus will be leveraging AI, automation, reporting, and intelligent workflows to increase operational efficiency without relying solely on headcount growth. Working with a diverse remote team, you will create an inclusive, high-performance environment while adapting sales operations to different cultures, customer behaviors, and compliance requirements.

• Own APAC chat sales performance, with responsibility for conversion rates, average order value, revenue per chat, and regional revenue growth.

• Lead the launch and commercial development of new markets across East Asia, establishing effective sales processes and baseline closing rates.

• Analyze performance trends in existing Asian markets and develop strategic initiatives to improve conversion and revenue.

• Build scalable regional sales playbooks, operating processes, reporting frameworks, and performance management systems.

• Develop and implement automated routing rules and workflows to improve chat coverage and sales efficiency.

• Leverage AI and automation to increase team productivity and enable scalable growth without proportional increases in headcount.

• Lead, coach, and develop a diverse, cross-cultural remote sales team.

• Establish clear performance expectations, provide ongoing coaching, and support agents in achieving commercial targets.

• Ensure sales operations comply with applicable regional requirements and complex market-specific guidelines.

• Partner with broader commercial and leadership teams to translate regional data and customer insights into strategic growth decisions.

• Continuously identify opportunities to improve the customer sales journey across chat and messaging channels.

Requirements:

• Proven consumer sales experience within East Asian markets, with strong knowledge of local customer behaviors, messaging platforms, and regional payment ecosystems.

• Demonstrated experience launching, developing, or significantly improving sales performance in new Asian markets.

• Strong understanding of inbound, chat-based, or messaging-driven consumer sales environments.

• Experience building scalable sales systems, operating processes, reporting frameworks, or automated workflows.

• Demonstrated ability to use AI and automation to improve team efficiency and commercial performance.

• Strong cross-cultural leadership skills, with experience managing, coaching, and developing diverse remote teams.

• Native-level fluency in at least one primary East Asian language and professional fluency in English.

• Strong commercial judgment, analytical thinking, and ability to translate performance data into actionable strategies.

• Excellent communication and stakeholder management skills across regional and global teams.

• High degree of autonomy, adaptability, and ownership in a fast-paced, growth-oriented environment.

• Experience in eSIM, telecommunications, travel technology, or related industries is a plus.

• Experience working with outbound Asian travelers is desirable.

• Proven success in chat-based or messaging-based consumer selling is an advantage.

Benefits:

• 100% remote working environment with flexible hours.

• Contract employment opportunity within a global APAC-focused team.

• High-autonomy role with significant ownership of regional commercial growth.

• Opportunity to launch and scale new markets across East Asia.

• Exposure to AI-driven sales operations, automation, and scalable commercial systems.

• Opportunity to directly influence senior leadership and broader commercial strategy through data-driven insights.

• Global eSIM allowance providing internet access while traveling.

• Collaborative, multicultural, and fully distributed working environment.

• Strong opportunity to make a measurable impact on regional revenue growth and sales operations.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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