In Room Dining Host - Six Senses Crans Montana
IHG Hotels & Resorts · Switzerland ·
- Category
- Hospitality
- Experience
- 1+ years
Duties and Responsibilities
As In Room Dining Host, I will assume full responsibility for the efficient operation in the following:
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Ensure that all guests are greeted courteously and attentively.
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Answer outlet telephone courteously and efficiently as specified in departments standards.
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Take order from any food & beverage outlet menus.
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Work with an empathetic attitude.
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Ensure the prompt and efficient service required by standards.
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Ensure all mis-en-place for service is correctly prepared prior to delivering.
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Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
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Have good knowledge of all F&B outlets opening hours.
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Recommend and promote items as directed by supervisor.
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Knowledge on menu prices and suggesting upselling when necessary.
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Ensure all equipment of the department is kept clean and in good working condition.
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Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
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Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of In Room Dining Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
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High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
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Fluent in English; I understand that additional languages are preferred.
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Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
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Fluent in English and French
- EU passport or valid Swiss work authorization required