In-House Sales Manager

The In-House Sales Manager is responsible for leading and developing a team of Sales Consultants to achieve sales goals, deliver exceptional guest experiences, and maintain compliance with company standards. Reporting to senior sales leadership, this role provides hands-on coaching, manages daily sales floor activities, and supports the execution of sales strategies designed to maximize revenue and team performance.

This position is a working sales leadership role that combines team development, operational oversight, and active involvement in the sales process to drive consistent results.

What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

In-House Sales Manager

Full Time

Location: Summer Bay Orlando by Exploria Resorts

Responsibilities and Duties:

Sales Leadership & Performance

• Lead and motivate a team of In-House Sales Consultants to meet and exceed individual and team sales goals

• Provide daily sales floor leadership, including TO support and coaching during presentations and closings

• Monitor tour flow and ensure efficient guest transitions throughout the sales process

• Track individual performance metrics and implement corrective actions when needed

• Support the achievement of monthly sales revenue and volume targets

Coaching, Training & Development

• Train and onboard new Sales Consultants on company sales processes and expectations

• Provide ongoing coaching to improve presentation skills, objection handling, and closing techniques

• Conduct performance discussions and development planning with team members

• Recognize top performers and promote a culture of accountability and continuous improvement

• Assist with recruiting and interviewing sales candidates as needed

Operations & Compliance

• Ensure adherence to company sales procedures, compliance requirements, and brand standards

• Complete required sales reports and communicate performance updates to senior leadership

• Maintain accurate documentation and support audit readiness

• Assist with the execution of sales contests, incentives, and team initiatives

• Identify opportunities to improve team efficiency and sales effectiveness

Guest Experience & Culture

• Deliver a positive and professional guest experience throughout the sales process

• Address guest concerns promptly and professionally

• Foster a results-driven team environment built on integrity, professionalism, and company values

• Lead by example in attendance, preparation, and customer service