Import/Export Operations Specialist

Job Overview

The Import/Export Operations Specialist plays a critical role in ensuring the compliant, timely, and cost‑effective movement of DePuy Synthes products across international borders. This position supports global supply chain continuity by managing customs processes, trade documentation, and regulatory requirements for imports and exports. The role offers the opportunity to work in a highly regulated, fast‑paced medical device environment where accuracy, partnership, and operational excellence directly impact patient care and business performance.

Key Responsibilities

• Manage day‑to‑day import and export operations to ensure on‑time delivery and compliance with international trade regulations and company policies.

• Prepare, review, and maintain accurate trade documentation, including commercial invoices, packing lists, certificates of origin, and customs declarations.

• Coordinate with freight forwarders, customs brokers, and internal stakeholders to resolve shipment issues, delays, or discrepancies.

• Ensure adherence to UK, EU, and global customs laws, trade compliance requirements, and DePuy Synthes internal standards.

• Monitor and support customs clearance activities, including tariff classification, valuation, and duty management.

• Maintain accurate records and documentation in accordance with audit, quality, and regulatory requirements.

• Partner with supply chain, procurement, quality, and finance teams to support efficient cross‑border material flows.

• Identify opportunities for process improvements to enhance efficiency, compliance, and cost control within import/export operations.

Qualifications

Education:

• Bachelor’s degree or equivalent experience in Supply Chain, Logistics, International Business, or a related field (required).

• Professional training or coursework in international trade or customs compliance (preferred).

Experience and Skills:

Required:

• Typically requires 3-5 years of experience in import/export operations, logistics, or global trade compliance within a regulated environment.

• Working knowledge of customs regulations, trade compliance, and international shipping processes.

• Experience preparing and reviewing import/export documentation with a high degree of accuracy.

Preferred:

• Strong attention to detail and ability to manage multiple shipments and priorities simultaneously.

• Effective communication skills and ability to collaborate with internal and external partners.

• Experience supporting import/export activities for medical devices, pharmaceuticals, or other highly regulated products.

• Familiarity with UK and EU customs processes, including post‑Brexit trade requirements.

• Experience working with ERP or trade management systems.

• Exposure to audits, inspections, or regulatory reviews related to customs or trade compliance.

Other:

• Language: Proficiency in English (required). Additional language skills are a plus.

• Travel: Limited travel may be required (up to 10%), primarily within the region.

• Certifications: Customs or trade compliance certifications (e.g., CILT, IATA, or equivalent) are preferred but not required.

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Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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