Import & Export Analyst

Crane Worldwide Logistics · Rio De Janeiro, Rio de Janeiro, Brazil · 3 months ago

Essential Job Functions:

Work on system routines, TMF, C2C, Follow-net, any other system applied to attend customer needs;
Receive proposal accept from Pricing/Sales dept, analyze information and document;
Prepare detailed shipping instructions to origin, informing service level and lead-time;
Issue documents according to instructions received from shipper for export shpts;
Follow up with all parties involved to comply with agreed lead-time;
Make sure documents are issued in accordance with instructions and Brazilian legislation;
Keep customer daily informed on shipment status, being proactive on possible deviation;
Analyze monthly shipment performance reports to contribute to improvement in the process to customers;
Confirm cargo arrival and available for customs clearance, on Imports;
Confirm cargo departure and arrival at destination, on Exports;
Provide instructions for local charges payment and invoices to customers;
Check file finance result, acting whenever result is not what is expected;
Demurrage follow-up;
Make sure all steps on the shipment are taken before finalizing the process;

Other Skills & Abilities:

Ability to read and write in English. Other languages desired;
Must have strong verbal and written communication skills;
Knowledgeable on import routine to Brazil;
Excellent planning, time management, collaboration, decision making and organization skills;
Ability to develop and document processes and procedures;
Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers;
Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism;
Strong knowledge of Microsoft office, especially outlook.

EDUCATION AND EXPERIENCE:

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