Implementation Specialist I

Position Summary:

Vallen's Implementation Specialist I is an individual contributor responsible for ensuring the deployment of IT systems and interfaces, the proper set up of storeroom operations and account infrastructures, the development of customer catalogs/data files, and physical inventory at Vallen's customer facilities. They provide initial go-live support and transition operations to site leadership post implementation of Vallen's business model.

Essential Job Duties and Responsibilities:

• Collaborates with customers to assist in defining their requirements for the implementation (e.g., data, performance reporting, delivery, freight, packaging, labeling, invoice payment, etc.).
• Assists IT in developing specifications for key interfaces, mapping data and assisting in testing to ensure reliability for a successful implementation and go-live.
• Assists with setting up account information in business system, linking the pricing matrix, ordering equipment, devising personnel/shift work flow logistics, identifying processes and conducting gap analysis with customer.
• Receives data files from customer and work under the supervision of the project leader to ensure all items are identified and cross referenced.
• Participates in the physical inventory activities at customer facilities by organizing stock, affixing bar code labels (if required) and counting inventory.
• Participates in post physical inventory processes by helping to reconcile variances with the customer's file.
• Provides go-live and transition support to site operations by conducting follow up training and site process review.
• Provides a level of excellent communication
• Performs other duties as assigned.