Implementation Solution Consultant II
UKG · Varna,Bulgaria ·
- Work mode
- Hybrid
- Category
- Solutions engineering
- Experience
- 2+ years
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Job Description
UKG is seeking a detail-oriented Implementation Solution Consultant to join our well-established and stable team, which has a long-standing presence and strong expertise in payroll implementation. In this role, you will support the implementation of international customers’ payroll processes and the transfer of payroll data into the UKG One View Platform and partner payroll engines.
You will work closely with customers, partners, Project Managers, Senior Solution Consultants, and internal teams to support accurate payroll setup, data analysis, testing, and successful delivery. This is an excellent opportunity for someone who enjoys working with data, solving problems, building relationships, and developing their career in a fast-growing payroll technology organization.
Responsibilities
- Manage customer and partner delivery activities for assigned countries, ensuring accurate payroll setup and successful payroll testing and go-live.
- Collaborate with the Project Manager and Senior Solution Consultant to complete assigned tasks in line with agreed processes and project timelines.
- Analyze payroll data and support its accurate transfer into UKG One View Platform and partner payroll engines.
- Work with customers and partners to clarify requirements, resolve issues, and support payroll implementation activities.
- Maintain the internal payroll knowledge base, ensuring that documentation reflects the latest product and service features.
- Prepare comprehensive documentation and support a smooth handover to the Payroll Services team for assigned countries.
- Communicate effectively with customers, partners, and internal stakeholders via email, Microsoft Teams, and Microsoft Teams or Zoom calls.
- Provide regular project updates, raise concerns promptly, and contribute to positive and collaborative stakeholder relationships.
- Work daily with the UKG One View Platform.
- Resolve standard issues by analyzing possible solutions and applying relevant experience, judgment, and established precedents.
- Handle confidential employee and payroll data in accordance with data protection requirements.
- Identify opportunities to improve processes and make constructive suggestions to support successful project delivery.
Required Qualifications
- 2-5 years of professional experience after graduation, preferably in a data-oriented, analytical, payroll, finance, operations, or technology environment.
- Experience working with data, spreadsheets, systems, or business processes.
- Excellent knowledge of Microsoft Excel and Microsoft Outlook.
- Strong analytical and problem-solving skills, with the ability to identify issues and recommend practical solutions.
- Strong organizational skills and the ability to prioritize and manage multiple tasks in a project environment.
- Ability to communicate clearly and build effective working relationships with customers, partners, and internal stakeholders.
- Ability to work independently on daily tasks with a moderate level of guidance and direction.
- Strong attention to detail and a consistent, reliable approach to work.
- Willingness to raise concerns, ask questions, and make constructive suggestions.
- Good presentation and documentation skills.
- Ability to work effectively as part of a collaborative, international team.
Preferred Qualifications
- Experience with payroll processes, payroll data, HR systems, or financial data.
- Experience working with payroll platforms, HCM systems, or other enterprise software.
- Experience in a customer-facing, consulting, implementation, or project environment.
- Experience working with international customers or stakeholders.
- Knowledge of data protection principles and handling confidential information.
Benefits
- 25 to 28 days of annual leave.
- Medical coverage provided by Bulstrad for you and your dependents.
- Life, AD&D, disability, and critical illness coverage provided by DZI.
- Edenred meal vouchers worth EUR 95 per month.
- 24/7 Employee Assistance Programs.
- Global Tuition Reimbursement Program of up to EUR 3,425 per year.
- Fertility support of up to EUR 6,525 per year.
- Adoption assistance.
- Business travel insurance.
- U Choose program providing EUR 275 every quarter for eligible items.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process:
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]
The pay range for this position is €19,800 to €26,750 Gross/annually. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits