Implementation Engineer- Night Shift
Cleo (India) · Bengaluru ·
- Category
- Customer success
- Experience
- 2+ years
Cleo (India) · Bengaluru ·
About Cleo
Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between. Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain. Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops.
The Opportunity
Advance your career in enterprise integration by taking ownership of increasingly complex EDI and B2B implementations. As an Implementation Engineer II, you'll independently deliver integration solutions, troubleshoot technical issues, contribute to ERP and API integrations, and build the expertise needed for a Senior Implementation Engineer role.
What You'll Do
▸ EDI & Integration
▸ Implement EDI solutions using ANSI X12 and EDIFACT standards.
▸ Configure and troubleshoot communication protocols (AS2, SFTP, VAN, APIs).
▸ Develop and maintain ERP integrations and business process workflows.
▸ Data Mapping & APIs
▸ Build medium-complexity data mappings, Business Process Sequences (BPS), and integration flows.
▸ Implement REST/SOAP APIs with OAuth, authentication, encryption, and API security.
▸ Support UAT, resolve mapping issues, and optimize integration performance.
▸ Delivery & Documentation
▸ Troubleshoot integration issues independently and escalate complex problems when required.
▸ Document integration designs, configurations, and implementation processes.
▸ Follow implementation, quality, and security best practices.
What You Bring Required
▸ Technical Skills
▸ Strong understanding of ANSI X12, EDIFACT, and B2B integration concepts.
▸ Experience configuring AS2, SFTP, VAN, REST/SOAP APIs, and authentication methods.
▸ Hands-on experience with Business Process Sequences (BPS), data mapping, and ERP integrations (SAP preferred).
▸ Working knowledge of API security, OAuth, performance optimization, and troubleshooting.
▸ Education & Experience
▸ B.E./B.Tech in Computer Science, Information Technology, or a related field.
▸ 2–4 years of experience in EDI, B2B integration, or middleware implementation.
▸ Proven ability to deliver integration projects independently.
Preferred
▸ Experience with multiple ERP platforms (SAP, NetSuite, D365, Acumatica).
▸ Familiarity with Cleo Integration Cloud (CIC) or B2B platforms such as Sterling, Gentran, OpenText, or Axway.
▸ Exposure to retail, manufacturing, logistics, or supply chain domains.
▸ Experience using AI tools to improve documentation or delivery efficiency
Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.