Implementation Consultant - Commercial (Remote or Onsite)
Veeva Systems · United Kingdom - London ·
- Work mode
- Remote
- Category
- Customer success
- Experience
- 3+ years
- Visa sponsorship
- No
- Company size
- 1000+
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
As a Consultant, you will play a pivotal role in the success of our commercial implementation projects of Vault CRM and connected products. You'll work directly with top pharma organizations, designing and building solutions that meet our customers' needs.
What makes us different:
- High Trust, Ownership & Autonomy: Passion and effort directly lead to opportunities and real ownership from the start
- Collaboration without competition: peers root for each other’s success, leadership is entirely accessible, and we tackle complex problems with a strict "no-ego" approach
- Meaningful Industry Impact: know your work makes a difference, by helping life sciences companies operate more efficiently and effectively
The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin, Milan, Budapest), but other EU locations will be considered.
Full right to work in the country of application is required.
What You'll Do
- Implement Veeva Solutions: Participate in one or multiple Veeva product implementation or migration projects covering autonomously the assigned role (such as configuration specialist, functional analyst, solution architect or project manager: you’ll take different roles on different projects)
- Configure and Customize: Get hands-on with Vault CRM, configuring and customizing solutions to meet our clients' specific needs
- Lead Client Engagements: Take ownership of client-facing activities, including leading workshops, user acceptance testing (UAT), and training sessions. You will guide clients through the implementation process, from initial design to final delivery
- Provide Expert Advisory: Act as a trusted advisor to clients, supporting the optimization and harmonization of their business processes. You will translate complex requirements into scalable solution designs
Requirements
- Demonstrated 3+ years of consulting experience or equivalent experience
- Demonstrated ability to manage customer-facing activities and stakeholder relationships
- Strong presentation skills
- Able to travel approximately 20%
- Fluent in English (written and spoken)
Nice to Have
- Veeva or certification and implementation experiences
- Experience working with the Pharmaceutical, Consumer Health or an adjacent industry
- Experience working on projects with a global scope or with international teams
- Experience with software from other vendors (IQVIA, SAP, CVENT, etc)
- Additional European language ( French, German, Spanish, or Italian)
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
- Work Anywhere policy - You can utilise our office spaces or work remotely
- Stock bonus %
- Private medical insurance
- Life assurance
- Veeva 1% giving
- Wellness reimbursement
- The chance to work with a genuine market leader
- Incredible support from the wider team, and a best-in-class tech stack to help you be successful in your role
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].