Identity and Access Management Operations Engineer
The Travelers Companies · CT - Hartford ·
- Category
- Security
- Experience
- 4+ years
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Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Under general supervision, demonstrates a general understanding of the activities performed related to Identity and Access Management support. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management, and technical resources. Facilities and/or participates in the design, development, and implementation of technology solutions supporting one or more business and/or technology area. Ability to multi-task in an environment of changing priorities. This job does not manage others.
Provide production support to various Web Access Management services supported by IAM, including, SiteMinder, Access Gateway, Okta, Profile Abstraction data provisioning, SSO certificates renewal.
Provide production support for Identity Management services supported by IAM including Sailpoint IIQ, SailPoint nightly batch processes checkout, MFA.
Setup and support Autosys batch jobs.
Coordinate with different teams to close open issues by doing continuous follow ups.
Provide support for all Identity & Access Management services by setting up changes, resolving incidents, investigating problem and complete service requests.
Coordinate and communicate LOB impacting changes at cross LOB meetings.
Implement changes during application change windows adhering to ECRM guidelines.
Working experience of Identity & Access Management skills like Okta SSO and SailPoint ISC
Working experience of server administration and usage of remote admin tools
Good knowledge of Unix and Windows Operating systems SQL.
Good knowledge of LDAP server installation, configuration and directory support
Good knowledge of SQL commands
Good knowledge of F5(Load balancer), DNS, DHCP, & IP configuration
Good knowledge of servers service monitoring.
Working experience of Active Directory/AD LDS, Azure
Experience with ServiceNow
Experience with AI
Good to have scripting knowledge like Perl/Shell/Powershell or any other scripting knowledge
Environmental / Work Schedules / Other
Work off hours and weekends
Participate in nights and weekends critical applications on call support
Ability to learn new skills
Bachelor’s degree in Computer Science, similar degree, or its equivalent in work experience.
4 years of experience in Information Technology Security Engineering or Software engineering.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
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