Identity & Access Management Process Manager (IAM)

About this Position The Global IAM Process Access Governance Manager defines, governs, and continuously improves IAM processes across the enterprise. The role ensures secure, compliant, and efficient IAM operations globally, with a strong focus on Joiner–Mover–Leaver (JML) processes, IAM governance, and M A/divestment activities. The role also plays a key part in strengthening team capability and driving continuous improvement. What you´ll do Own and maintain global Identity Access Management (IAM) processes, policies, standards, and controls; Ensure consistent and compliant execution of IAM governance across regions and platforms Design and optimize end-to-end JML processes in collaboration with HR, IT, and business teams Define KPIs, controls, and quality measures for IAM processes; Lead IAM process activities for mergers, acquisitions, and divestments Drive effective end‑user communication, including process updates, service impacts, and expected actions; Manage escalations related to IAM process issues, ensuring timely resolution and stakeholder alignment Identify opportunities for automation, standardization, and process improvement; Support IAM transformation initiatives and adoption of best practices Provide guidance, documentation, and knowledge sharing for IAM stakeholders; Actively contribute to team development and a strong IAM community culture Establish AI governance and SoD practices to ensure secure and compliant access management Define and govern AI-related access, compliance, and risk management processes in alignment with enterprise AI Governance frameworks