ICT Project Manager cum Solution Consultant

Role Overview

As a System Integrator (SI), the company is seeking a Project Manager to oversee the end-to-end delivery of enterprise IT infrastructure, network projects.

This role is primarily focused on project management and resource coordination. Technical capability is required at a conceptual and coordination level rather than hands-on engineering.

Key Responsibilities

A. Project Management (70%)

1.Project Management

• Manage the full project lifecycle (planning, execution, delivery, and acceptance).
• Develop project plans and schedules; control scope, timeline, cost, and quality.
• Identify risks and drive issue resolution

2.Technical Coordination & Implementation

• Participate in technical solution reviews to ensure feasibility and deliverability.
• Coordinate technical teams for network, server, and cloud-related implementation.
• Review technical documentation and provide project updates to clients.

3.Vendor & Site Management

• Coordinate and manage vendors during the project execution phase.
• Monitor implementation progress and supervise on-site delivery quality.
• Oversee site resource planning and issue resolution.
• Participate in milestone and final acceptance processes.
• Evaluate vendor performance and drive continuous improvement.

4.Data Center & Operations Handover

• Participate in deployment and commissioning of data center IT systems and network equipment.
• Lead post-delivery operational handover.
• Assist in establishing or optimizing SLA processes and operational standards.

5.Project Process Optimization

• Summarize project experience and identify delivery improvement areas.
• Promote standardization of IT and network project management processes.
• Improve delivery efficiency and quality control mechanisms.

6.Client & Internal Communication

• Serve as the primary point of contact for clients and internal teams.
• Provide regular project status updates and risk reporting.

B. Presales Support Capability for Small-Scale Projects (30%)

1. Independent Presales Technical Support: Independently provide presales technical support for small-scale projects, such as single-site dedicated line provisioning, office opening packages, equipment resale, and other standard product deployments, without requiring the involvement of a dedicated Solution Engineer (SE).
2. Direct Technical Communication: Communicate directly with customers to understand and clarify technical requirements quickly and accurately, minimizing information gaps or distortion in the traditional “Sales → SE → PM” communication process.
3. Technical Solution Design & Quotation: Independently develop technical solutions and prepare quotation configurations for small-scale projects, ensuring an appropriate balance between technical feasibility and commercial competitiveness.
4. Technical Tender Response: Independently prepare the technical sections of tender documents for small-scale projects and accurately address technical requirements specified in RFIs (Requests for Information) and RFPs (Requests for Proposal).
5. Technical Presentation & Q&A: Deliver technical presentations and respond directly to customer inquiries for small-scale projects, strengthening customers’ confidence in CTG’s technical capabilities.
6. Initial Technical Troubleshooting: Perform preliminary assessment and rapid identification of technical issues arising during project implementation, reducing response time and reliance on dedicated technical teams.
7. Alignment with Delivery Standards: Clearly communicate project implementation plans and delivery standards to customers, ensuring that technical commitments are fully aligned with actual delivery capabilities.

Requirements

1.Education & Certifications

• Bachelor’s degree or above (Computer Science, Telecommunications, Networking, or related fields preferred).
• PMP or ITIL certification preferred.
• Additional certifications such as CCNA or HCIA are a plus.

2.Work Experience

• 3–5 years of experience in IT infrastructure, system integration, or network-related projects;
• Preferred experience in: Singapore telecom operators or ISPs, Data centre projects, Enterprise network integration (especially banking projects), Digital transformation initiatives, AI-enabled industry projects.

3.Technical Understanding

• Understanding of networking fundamentals (TCP/IP, routing & switching, firewall, etc.)
• Basic knowledge of servers, virtualization, and cloud architecture
• Ability to interpret technical proposals and coordinate discussions
• Experience in digital transformation or AI-related solutions is a plus

4.Management Capability

• Ability to independently manage small to medium-sized projects
• Experience in vendor and site management
• Strong awareness of schedule, cost, and quality control
• Excellent coordination and execution skills

5.Soft Skills

• Strong sense of responsibility and execution capability
• Ability to work under pressure
• Effective communication skills
• Ability to explain technical concepts to non-technical stakeholders
• Proactive learning mindset
• Comfortable working in a multicultural environment
• Be bilingual in Chinese and English because the candidate needs to communicate with Chinese and English Speaking stakeholders.

About us

China Telecom (Asia Pacific) Pte Ltd is a leading provider of integrated communication solutions in the Asia-Pacific region. With a strong focus on innovation and customer-centric service, we are dedicated to helping our clients achieve their business goals through the latest ICT technologies. Our team of passionate and skilled professionals is the driving force behind our success, and we are committed to fostering a diverse and inclusive workplace.

If you are ready to take on a challenging and rewarding role as an ICT Solution Consultant cum Project Manager, we encourage you to apply now.