I2C DS Collection & Dispute Sr Analyst

Key Responsibilities

• Perform end‑to‑end Invoice to Cash activities, including invoicing, cash application, and accounts receivable processing in accordance with established procedures.

• Verify invoices against approved orders and receipts to ensure accuracy and completeness of billing.

• Apply and reconcile customer payments, including cash postings and account reconciliations.

• Monitor accounts receivable aging and support collection activities to ensure timely resolution of open balances.

• Investigate and resolve routine billing, payment, and customer account discrepancies, escalating complex issues as needed.

• Support preparation of financial reports, reconciliations, and audit documentation aligned with internal controls.

• Identify trends and opportunities for process improvements to enhance efficiency and accuracy within the I2C function.

• Apply Johnson & Johnson’s Credo and Leadership Imperatives in all day‑to‑day activities and interactions.

Qualifications

Education

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field required.

Experience and Skills

Required:

• 0–2 years of relevant experience in accounts receivable, billing, cash application, or finance operations.

• Foundational understanding of Invoice to Cash (I2C) or Order to Cash (O2C) processes.

• Ability to work independently with moderate supervision in a structured, process‑driven environment.

• Strong attention to detail with the ability to manage transactional accuracy and deadlines.

• Basic analytical skills, including simple trend or variance analysis.

Preferred:

• Experience in a shared services or global finance environment.

• Familiarity with ERP systems such as SAP.

• Exposure to financial controls, audits, or compliance requirements.

• Strong communication skills and ability to collaborate with internal stakeholders and customers.

Other:

• Language: working proficiency in English preferred.

• Travel: Minimal to none.

• Certifications: None required.

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Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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