Hype DC Sales Assistant - Broadway

The Role
We’re looking for a passionate and energetic Casual Sales Assistant to join our team.
If you live and breathe sneakers, streetwear and great customer service, this is an opportunity to work alongside a team that shares your passion. You’ll be part of a fast-paced retail environment where no two days are the same, helping customers find the right products while keeping the store running at its best.
Benefits & Culture

Staff discounts across our range of premium sneaker and streetwear brands
Access to employee benefits and wellness programs
Work alongside passionate sneakerheads and streetwear enthusiasts
Ongoing training, development and support
Opportunities to grow and progress within the business
Be part of a fun, energetic and team-focused retail environment
Work with premium products and some of the biggest names in sneaker culture

The Role & Responsibilities

Deliver exceptional customer service and create an unforgettable in-store experience
Build genuine connections with customers and understand their needs
Work collaboratively as part of a team to achieve sales and KPI targets
Maintain strong product knowledge across sneakers, apparel and streetwear
Process and organise incoming stock and assist with stock replenishment
Pick and pack online Click & Collect and dispatch orders
Assist with day-to-day store operations, including housekeeping, visual merchandising and cleaning
Maintain a high standard of presentation across the store
Contribute to a positive, energetic and customer-focused team environment
Bring a CAN-DO attitude and always look for opportunities to deliver great results

To Be Successful, You Will Bring

Previous retail or customer service experience is preferred, but not essential
A genuine passion for sneakers, streetwear and contemporary fashion
A commitment to delivering exceptional customer service
Excellent communication and interpersonal skills
The ability to work confidently in a fast-paced and energetic environment
A team-first attitude and willingness to support your colleagues
Self-motivation and a desire to meet and exceed sales targets and KPIs
The ability to listen, learn and use feedback constructively
Reliability, punctuality and a positive attitude
Flexibility to work across weekdays, weekends and peak trading periods

Why Join Us?
This is more than just a retail role — it’s an opportunity to be part of a team that shares your passion for sneakers and streetwear. If you’re enthusiastic, driven and love connecting with people, we want to hear from you!
Apply now and take the next step in your retail career.