Human Resources Manager

Human Resources Director

People Strategy, Compliance & Organizational Leadership

📍 Guadalajara, Jalisco or Tijuana, Baja California, Mexico
🏢 On-Site
🕒 Full-Time

Help Build the People Behind the Mission

At FLF, our people are our greatest competitive advantage.

As we continue to grow, we are committed to building a high-performing organization where exceptional talent, strong leadership, and operational excellence come together to deliver outstanding results for our clients.

We are seeking an experienced Human Resources Director to lead our HR strategy, strengthen organizational capability, ensure compliance, and serve as a trusted advisor to executive leadership.

This is a highly strategic leadership role for an HR executive who thrives in fast-paced, high-growth environments and understands how to balance business objectives with employee experience, organizational development, and regulatory compliance.

If you're passionate about building exceptional organizations, developing leaders, and shaping company culture, we'd love to hear from you.

Why This Role Matters

As our Human Resources Director, you will oversee the firm's people strategy while ensuring compliance with U.S. employment standards and supporting our growing operations in Mexico.

You'll partner directly with executive leadership to build scalable HR systems, strengthen leadership capability, drive organizational effectiveness, and ensure our workforce is prepared to support continued business growth.

Your leadership will directly influence organizational performance, employee engagement, compliance, talent development, and long-term business success.

Compensation & Benefits

• Competitive executive-level compensation in USD
• Performance-based bonus opportunities
• Executive leadership role with direct exposure to senior leadership
• Career growth within a rapidly expanding international organization
• Ongoing leadership development and professional training
• Modern office located in Guadalajara or Tijuana

What You'll Do

Strategic Human Resources Leadership

• Develop and execute the firm's people strategy aligned with business objectives.
• Partner with executive leadership on workforce planning, organizational design, and long-term growth initiatives.
• Lead succession planning, talent strategies, and organizational capability development.
• Identify people-related risks and develop proactive business solutions.

Leadership Development & Organizational Effectiveness

• Serve as a trusted advisor to executives and department leaders.
• Coach managers on leadership effectiveness, employee relations, and performance management.
• Develop leadership programs that strengthen accountability and management capability.
• Lead organizational change initiatives that support growth and operational excellence.

Talent Management & Employee Experience

• Oversee learning and development, succession planning, and leadership development programs.
• Foster a high-performance, collaborative, and values-driven culture.
• Lead employee engagement, retention, and organizational health initiatives.
• Manage complex employee relations matters with professionalism and sound judgment.

Compliance & HR Governance

• Ensure compliance with U.S. employment regulations and company policies supporting our U.S. operations.
• Oversee HR policies, investigations, audits, documentation, and internal controls.
• Support compliance with Mexican labor regulations for local operations.
• Develop governance frameworks that minimize risk and promote consistency across the organization.

HR Operations & Continuous Improvement

• Lead and develop the Human Resources team.
• Establish service standards, HR metrics, and scalable operational processes.
• Improve HR systems, reporting capabilities, and operational efficiency.
• Partner with Operations and executive leadership to support continued organizational growth.

What We're Looking For

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 10+ years of progressive Human Resources experience, including senior HR leadership roles.
• Strong knowledge of U.S. employment law and HR best practices.
• Experience supporting U.S.-based organizations from Mexico.
• Experience within professional services, legal services, insurance, healthcare, or other regulated industries is highly preferred.
• Proven experience partnering with executive leadership on strategic business initiatives.
• Outstanding leadership, coaching, communication, and stakeholder management skills.
• Ability to work full-time onsite in Guadalajara or Tijuana.

Preferred Qualifications

• Master's degree in Human Resources, Business Administration, Organizational Development, or a related discipline.
• Experience supporting multi-site or international organizations.
• Knowledge of Mexican labor law.
• Professional certifications such as SHRM-SCP, SPHR, CIPD, or equivalent.
• Experience leading HR transformation, organizational development, or culture initiatives.

The Type of Leader Who Thrives Here

Our most successful leaders are:

• Strategic business partners
• Trusted advisors with sound judgment
• Strong coaches who develop leaders
• Data-driven decision makers
• Highly collaborative and solutions-oriented
• Calm under pressure and confident in managing complex situations
• Passionate about building high-performing teams and organizational excellence

Why Join FLF?

At FLF, Human Resources is a strategic function that helps shape the future of our organization.

You'll work directly with executive leadership to build scalable HR programs, strengthen leadership capability, support organizational growth, and help create an environment where talented professionals can thrive.

As we continue expanding, you'll play a key role in building the people, culture, and systems that drive our long-term success.

About FLF

FLF is a growing Personal Injury Law Firm dedicated to helping injured individuals and their families obtain the justice and compensation they deserve.

Our success is driven by talented professionals across legal, client services, business operations, marketing, and corporate services who work together to deliver exceptional results. We believe that great organizations are built by great people, empowered through strong leadership and continuous growth.

Our Core Values

Loyalty – To our clients, our team, and our mission.

Trust – Building confidence through transparency, consistency, and results.

Respect – For clients, colleagues, and the communities we serve.

Accountability – Taking responsibility for outcomes, both successes and mistakes.

Continuous Growth – Striving to learn, adapt, and improve every day.

Equal Opportunity Employer

FLF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members.

Ready to Apply?

If you're ready to shape people strategy, strengthen organizational capability, and help build one of the fastest-growing Personal Injury Law Firms, we'd love to hear from you.

Please submit your resume in English along with a brief summary describing a major HR transformation, organizational change initiative, or organizational development project you personally led and the measurable business impact it achieved.