Human Resources Generalist

About Us:

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role:

The Human Resources Generalist supports all daily functions of the Human Resources department and serves as a partner to leaders and employees across the organization. This role assists with talent acquisition, compensation administration, employee relations, benefits, leave management, performance management, compliance, training and development, and other HR initiatives. The Human Resources Generalist helps ensure consistent application of policies and practices while supporting organizational goals, employee engagement, and operational excellence.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM

Minimum Qualifications:

Experience/Education:

• 2 years of progressive Human Resources experience, including experience supporting compensation, talent acquisition, employee relations, or other HR functional areas
• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field or equivalent combination of education and experience may be considered
• SHRM-CP, SHRM-SCP, PHR, or willingness to obtain certification within one year of hire
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions:

• Support and administer a wide range of human resources programs and initiatives including talent acquisition, compensation, benefits, leave administration, employee relations, performance management, talent development, recognition, compliance, occupational health and safety, and employee engagement.
• Partner with leaders throughout the organization to provide guidance on performance management, policy interpretation, and employee development.
• Support talent acquisition activities including recruitment, job postings, candidate sourcing, hiring processes, and onboarding initiatives to attract and retain top talent.
• Assist with compensation administration, including market pricing, salary analysis, job evaluations, pay recommendations, compensation studies, annual compensation planning, promotional adjustments, and maintaining equitable and competitive pay practices.
• Handle employment-related inquiries from applicants, employees, and leaders, exercising sound judgment and escalating complex or sensitive matters as appropriate.
• Maintain compliance with federal, state, and local employment laws and regulations; monitor regulatory changes; assist with audits, reporting requirements, unemployment claims, workers' compensation matters, retirement plan administration, and other employment-related compliance activities.
• Review, track, and administer required training, continuing education, licensure, certifications, workforce assessments, and compliance-related educational initiatives while supporting organizational learning and development efforts.
• Collect, analyze, and interpret human resources data and metrics related to staffing, compensation, retention, employee engagement, turnover, performance, and workforce trends to support informed business decisions and continuous improvement initiatives.
• Assist with exit interviews, evaluate employee feedback and workforce trends, develop recommendations, and support initiatives that enhance employee engagement, retention, organizational effectiveness, and workplace culture.
• Maintain knowledge of human resources best practices, employment law, industry trends, and emerging technologies while contributing to process improvements, policy development, operational excellence, and strategic HR initiatives.

About the Benefits:

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

Patient Advocacy Statement:

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

OTHER

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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