Job Summary

The Human Resources Generalist supports all day-to-day HR functions within a manufacturing plant environment. This role acts as a key liaison between employees, supervisors, and management, ensuring consistent application of HR policies, legislative compliance, and effective people practices. The HR Generalist plays a hands-on role in recruitment, employee relations, health and safety coordination, payroll support, performance management, and HR process improvement. This role will be key in fostering a positive workplace culture.

Key Responsibilities

Employee Relations & Workforce Support

• Serve as the first point of contact for employee HR-related inquiries and concerns.
• Provide guidance to supervisors on performance management, attendance management, and progressive discipline.
• Assist with workplace investigations, conflict resolution, and policy interpretation.
• Support onboarding, orientation, and offboarding processes for hourly and salaried employees.

Recruitment & Talent Management

• Coordinate full-cycle recruitment for plant roles, including job postings, screening, interviews, and offers.
• Partner with hiring managers to assess workforce needs and staffing plans.
• Support succession planning and internal promotions where applicable.

HR Compliance & Policy Administration

• Ensure compliance with Ontario Employment Standards Act (ESA), Occupational Health and Safety Act (OHSA), Human Rights Code, and company policies.
• Maintain accurate and confidential employee records in HRIS and personnel files.
• Assist with policy updates and communication to employees and leadership.

Health, Safety & Attendance

• Support joint health and safety initiatives in collaboration with plant leadership.
• Assist with incident reporting, WSIB claims, and return-to-work programs.
• Monitor attendance, support absence management, and track related metrics.

Payroll, Benefits & Administration

• Support payroll processing by ensuring accuracy of employee data, time and attendance records, and employment changes.
• Administer benefits enrollment, changes, and employee inquiries.
• Support annual compensation reviews and bonus administration as required.

Training & Performance Management

• Coordinate training programs, including compliance, safety, and leadership development.
• Support the performance review process and employee development initiatives.
• Track training completion and certification requirements.

Continuous Improvement & Reporting

• Identify opportunities to improve HR processes, systems, and employee experience.
• Prepare HR reports and metrics for management, including turnover, absenteeism, and headcount.
• Support HR projects aligned with operational and business objectives.

Illustrative Key Performance Indicators (KPIs)

• Time-to-fill for open manufacturing and support roles
• Employee turnover and retention rates
• Attendance and absenteeism trends and rates
• Compliance audit results (ESA, OHSA, internal policies)
• Accuracy and timeliness of HR documentation and payroll inputs
• Completion rates for mandatory training and safety programs
• Employee relations issue resolution timelines

Qualifications & Experience

• Diploma or Degree in Human Resources, Business Administration, or related field
• Minimum 3–5 years of HR Generalist experience, preferably in a manufacturing or industrial environment
• Working knowledge of Ontario employment legislation and workplace safety requirements
• Experience supporting hourly workforces and shift-based operations
• CHRP designation (or working toward) is an asset

Compensation: CAD $60,000 - $85,000

Equal opportunity & accessibility
Pangeo Group is proud to be an equal opportunity employer. We welcome applications from all qualified candidates regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, or disability.
Accommodations are available on request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation, please let us know and we will work with you to meet your needs.