Human Resources Coordinator

Every employee interaction is an opportunity to deliver great service.

What's the Job?

We're looking for a Human Resources Coordinator who enjoys helping people, solving problems, and keeping things running smoothly behind the scenes. As part of our HR Service Centre team, you'll support employees and leaders across the organization while ensuring HR transactions, employee data, benefits administration, and HR processes are completed accurately and efficiently.

This role is ideal for someone who combines strong customer service skills with technical aptitude and attention to detail. You'll work in a fast-paced environment where priorities can shift quickly, requiring someone who is adaptable, resourceful, and eager to learn. Whether you're troubleshooting a system issue, auditing employee data, supporting a benefits question, or helping a teammate meet a deadline, you'll take a hands-on approach and do what's needed to support the team and deliver a great employee experience.

What You'll Do

• Process employee lifecycle transactions including new hires, terminations, promotions, transfers, and organizational changes
• Maintain accurate employee records and documentation within Dayforce
• Respond to employee and manager inquiries related to HR processes, benefits, and employment information
• Administer benefits enrolments, changes, and terminations
• Support payroll timelines by ensuring HR transactions are processed accurately and on schedule
• Generate reports, perform audits, and validate employee data to ensure accuracy and compliance
• Assist with Dayforce workflows, user access requests, and system troubleshooting
• Prepare employment letters and support HR Business Partners and HR leaders with administrative activities
• Create and maintain HR process documentation, user guides, and training materials
• Support HR projects, process improvements, and other team initiatives as required

This is a fully remote position based in Ontario. Occasional travel to our Mississauga office will be required for team meetings, training, and collaborative sessions.

Who We're Looking For

• A Great Attitude!
• A university or college education in Human Resources Management or a related field.
• 1 to 3 years of experience supporting HR administration, employee lifecycle processes, or customer-facing business operations.
• A strong customer service mindset and genuine desire to help employees and business leaders.
• Strong technical aptitude with the ability to learn new systems, processes, and technology quickly.
• Experience working with HRIS platforms, databases, or other business systems.
• Intermediate to advanced Microsoft Excel skills with the ability to work confidently with reports, data, and spreadsheets.
• Exceptional attention to detail and commitment to accuracy.
• A proactive, team-first approach and willingness to jump in wherever support is needed.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage competing priorities in a high-volume environment.
• Experience supporting unionized and non-unionized employee groups is considered an asset.
• CHRP designation (or progress toward designation) and Dayforce experience are considered assets.

What's in it for You?

• Be part of an industry that's more important than ever!
• Award winning safety culture.
• Supportive team environment with room to grow together.
• Fully Remote work model.
• Employee Referral Program.
• We are growing!
• Certified as a Great Place to Work 2025-2026!

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.

We thank all applicants for their interest and will contact those candidates selected for interview.

Please Note: We kindly ask that staffing or recruitment agencies do not contact us regarding this opportunity. We are not accepting agency referrals at this time.