Human Resources Analyst III (Employee Relations)

Under the direct supervision of the Human Resources Employee Relations Manager, performs at an advanced level in the Employee Relations Division of the Human Resources Department. Performs all activities related to the assigned area of expertise. The position may serve as the lead member of the team in the Employee Relations Division and a primary backup to the Employee Relations Manager in their absence.

Key Responsibilities and Performance Standards:

• Provides advice and serves as a strategic partner to leadership and departments on employment law compliance, HR policies and procedures, organizational culture, workforce engagement, and effective managerial practices to promote a productive and inclusive work environment ensuring uniform, fair, and standardized means by which Augusta, Georgia may administer a program of disciplinary procedures and guidelines under the direction of the Employee Relations Manager. Interprets and applies federal, state, and local employment laws, personnel policies, labor regulations, while providing recommendations and guidance on employee performance issues, corrective action, disciplinary processes, grievances, and terminations to ensure consistency and compliance with policies and employment law; may consult with legal counsel. Ensures compliance with Human Resources established processes, and Augusta Georgia Personnel Policies, and Procedures Manual (PPPM). Oversees and investigates workplace complaints ensuring timely, objective, and thorough documentation. Oversees and collaborates with team to complete Employee Relations tasks as assigned by the Employee Relations Manager.
• Provides ADA, ADEA, LWOP/LWP coordination and case management including, but not limited to Military Leave, Fitness-for-Duty (FFD), and assists in successful resolution of any identified issues, in accordance with Augusta, Georgia Personnel Policies and Procedures (PPPM).
• Researches, compiles, and/or monitors administrative, statistical, or other data related to department operations; summarizes the data; performs routine data analysis and prepares reports; researches department files, records, and electronic databases; assists with collecting data, formulating results, and preparing reports and correspondence related to the findings. Facilitates training for supervisors and employees on topics such as policy compliance, workplace behavior, corrective action, conflict resolution, performance management, and discipline guidelines. Prepares reports and other statistical data weekly, monthly, quarterly, annually and/or as needed. Prepares special event and/or seasonal communications for the assigned division.
• Can perform in a lead capacity for two or more critical function areas within the assigned division under the direction of the division manager. Ensures division programs meet employee needs and comply with legal requirements. Coordinates grievance processes, appeal hearings, and administrative reviews, including preparation of case summaries and recommendations to boards or hearing officers. Represents the Human Resources Department in administrative hearings, public meetings, and internal committees as needed.
• Monitors, verifies, and reconciles data and documentation with employees, departments, finance, vendors, and external agencies; implements quality control processes to eliminate errors; researches and recommends improvements to programs in human resources; prepares required reports to ensure compliance with federal and state laws. May assist with maintaining the human resources information system (HRIS) by creating or updating employee records and data tables, auditing the HRIS for accuracy, and ensuring data integrity across various integrated HRIS modules. Develops, updates, and communicates personnel policies, handbooks, standard operating procedures, and guidance materials.
• Performs other duties of a similar nature or level.