Human Resources Admin [FT]

Callaway Resort & Gardens (CGR) is an iconic 2,500-acre resort destination featuring a variety of lodging choices, unique garden attractions, seasonal special events, 36 holes of golf, fishing, biking trails, and residences. Located in scenic and historic Pine Mountain, Georgia, Callaway reflects the dream of its founder Cason J. Callaway 75 years ago. Currently CGR is part of Herschend Enterprises, Resort and Lodging Division, as part of a family of companies focused on family entertainment. For over seven decades Herschend Enterprises has operated with the purpose of bringing families closer together by Creating Memories Worth Repeating®. Herschend Enterprises is considered the largest family-owned themed attractions corporation. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Responsibilities and Duties

• Answer phones, relay messages, and greet applicants, visitors and vendors in pleasant, professional and polite manner, while providing information as needed.
• Provide computer assistance to applicants with completing applications or forms online.
• Administer Pre-Hire Appointment.
• Be knowledgeable of and assist with employment functions to include, but not limited to, application, interview, and hiring processes.
• Serve as a sources to Hosts by assisting with and resolving questions about company programs and policies.
• Assist the HR team with scheduling appointments, directing visitors to the appropriate representative, and answering questions.
• Assist with multiple HR events.
• Maintain excellent relationships with other departments and business units.
• Keep work area and front office neat and clean; vacuuming, sweeping, dusting, and disinfecting common areas.
• Run errands on property and assist with posting Host communications.
• Assist with additional HR processes and programs as needed.
• Use HR software systems to assist HR functions.
• Always maintain confidentiality to ensure there is no release of information pertaining to personal records and plans of any other matter without approval.
• Oversee uniform inventory management and office inventory.
• Assist with preparation for New Hire Orientation and other HR trainings.

Management reserves the right to change and/or add to these duties at any time.

Education and Experience Required

• Must be 18 years of age.
• High School Degree or equivalent.
• Minimum of 1-year experience in an office environment in a similar, service-oriented position.
• Proficient with Microsoft Word, Excel, Outlook, Internet.
• Exceptional written and verbal communication skills.
• Familiarity with requirements for compliance with federal, state and company rules and regulations.

Knowledge, Skills, and Ability

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees.
• Must reflect a genuinely friendly and caring and by taking pride in work.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must be committed to continuous improvement.
• Must maintain a professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co-workers.
• Must be productive in a fast-paced, dynamic environment.
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Hosts and feel empowered to act to meet their needs within company guidelines.
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.
• Must show appreciation of others.
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information.
• Able to perform duties consistently while creating a safe and secure environment for hosts and guests.
• Able to be flexible and handle frequent changes in priorities.
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate various temperatures while working indoors and outdoors.
• Able to meet the physical demands of the job.
• Able to obtain a State of Georgia Notary license.
• Able to spend considerable time walking and communicating to others.
• Able to bend, reach, and stretch repeatedly throughout the day.
• Able to lift up to 25 pounds occasionally.