Overview

Permanent

£60,000 - £65,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working (2 days per week in the office)

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a HR Systems and Data Manager and you’ll be a big part of this.

What's the job?

Role Purpose:

Lead the People systems, data, MI, insight, automation and AI agenda through partnership with People, B&Q Technology, Kingfisher Group Technology, B&Q BI, Group BI, B&Q Data Protection and Group Data Governance. Shape clear requirements and translate them into effective, controlled and sustainable systems and data solutions, with appropriate support arrangements. Enhance the People data, MI and insight offering so teams have reliable information and practical insight to support decisions, improve service performance and identify future improvement opportunities.

Key Accountabilities / Responsibilities:

• Lead, develop and coach the People Systems & Data team, building capability and resilience across systems, data, MI and insight.
• Develop and maintain the People Systems & Data plan and consolidated People systems, data, MI, automation and AI demand view, aligned to wider People and business priorities.
• Work across the People function and act as the key People Operations partner into B&Q and Kingfisher Technology, shaping demand, priorities and requirements so systems, interfaces, data flows and MI are joined up, scalable, controlled and future-fit, with clear ownership and downstream impacts understood.
• Translate business, legislative and operational needs into clear systems, data, MI and insight requirements, priorities and controls.
• Own system and data acceptance for People solutions, ensuring requirements, controls, testing, readiness and support arrangements are clear before changes move into live use.
• Ensure People systems and data services remain effective and controlled in live operation, with clear ownership, support arrangements, controls and escalation routes.
• Lead the People data governance and stewardship model, including organisation and master data, establishing clear ownership, definitions, quality standards and controls and ensuring downstream impacts are understood.
• Work with People Services and Payroll to improve data quality at source and address recurring systems and data issues.
• Partner with B&Q BI, Group BI, B&Q Data Protection and Group Data Governance to shape People data, MI, reporting and insight priorities, while those teams retain ownership of reporting, analytics, data products, protection standards and governance frameworks.
• Build data and insight capability across People, improving data literacy, understanding of key measures and confidence in using MI and insight to inform decisions, manage performance and identify improvement opportunities.
• Partner with the People Operations Delivery & Improvement Partner and wider People teams to identify where systems, data, workflow, automation and AI can enable improvement. Provide systems, data and technology expertise throughout problem definition, process redesign and delivery.
• Maintain visibility of material systems, data and control risks and escalate significant issues to the People Operations Lead.

What we need:

Required Skills & Experience:

To be successful, you will bring strong leadership, partnering and problem-solving experience, with the ability to work across People, Technology, Data and Governance teams to turn operational needs into practical, controlled and sustainable outcomes.

Specific skills required include:

• Proven ability to lead, develop and motivate specialist teams.
• Strong partnership and influencing skills across People, Technology, Data, Insight, Governance and supplier teams.
• Able to understand complex issues, clarify ownership, routes to decision and practical next steps.
• Able to translate operational needs into clear requirements, priorities and evidence-based recommendations.
• Clear communicator, able to explain systems, data, MI and control issues in plain English.
• Highly numerate and analytical, with strong attention to data accuracy and the ability to build data literacy and translate complex information into clear, practical insight for operational and senior audiences.
• Curious about emerging technology, automation and AI, with a practical understanding of governance, controls and appropriate use.
• Ability to balance People Operations requirements with wider People function and business priorities.

Technical Knowledge & Experience:

• Strong practical knowledge of SAP HR and connected People systems.
• Good understanding of HR systems, payroll, organisation data, integrations and downstream impacts.
• Experience shaping system requirements, controls, testing approaches, operational readiness and system and data acceptance.
• Practical understanding of systems governance, access controls, data quality, stewardship and relevant data standards and governance requirements.
• Experience working with BI, MI, analytics or data teams to shape reporting requirements, improve data readiness and support operational insight.

Desirable

• Relevant HR, systems, data, technology, project or change qualification.
• Experience working within a shared-service or multi-banner/group environment.
• Experience of workflow, automation or AI-enabled solutions.

What's in it for me?

What's In It For You?

At B&Q, we're building more than great homes – we're building great careers.

When you join us, you'll be part of a supportive, inclusive business where your ideas matter, your development is invested in, and your wellbeing is genuinely important.

Here's what you can expect:

🏡 Flexible & Hybrid Working - Work in a way that helps you perform at your best, balancing business needs with personal commitments.

📈 Career Growth & Development - Access learning, development and career opportunities across one of the UK's leading retail organisations.

💰 Competitive Reward Package - A competitive salary, pension and a range of financial benefits.

🛒 Colleague Discounts - Enjoy discounts across B&Q and the wider Kingfisher Group.

❤️ Health & Wellbeing Support - Access wellbeing resources, health support and employee assistance programmes designed to help you thrive.

🌴 Time Away From Work - Generous holiday entitlement and family-friendly policies that support life both inside and outside work.

🤝 A Place Where You Belong - We're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to be themselves.

🌍 Make a Difference - The work you do will have a direct impact on our customers, colleagues and business.

Eligibility To Work

Please note that B&Q does not currently offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and throughout their employment.

Accessibility & Disability Confident

At B&Q, we're committed to creating an inclusive recruitment experience for everyone.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.

If you would like to be considered under the Disability Confident Scheme, please contact us at [email protected]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.