HR Operations and Onboarding Specialist
Millennium Print Group · Raleigh, North Carolina, United States ·
- Employment
- Full time
- Category
- Customer success
- Experience
- 3+ years
Join the Leader in Trading Card Manufacturing
At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.
Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.
Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.
Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.
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HR Operations & Onboarding Specialist
Join Millennium Print Group as an HR Operations & Onboarding Specialist!
We're looking for an HR Operations & Onboarding Specialist to join our team in Raleigh, NC. If you're passionate about employee experience, onboarding, HR operations, and creating memorable first impressions, this is your opportunity to support the employees behind the world's leading trading card manufacturer.
Location: Raleigh, NC
Schedule: Full-Time Onsite
FLSA Status: Non-Exempt
Pay & Benefits: Competitive compensation + comprehensive benefits package
🔹 Summary
The HR Operations & Onboarding Specialist is responsible for creating an outstanding onboarding experience for new employees while supporting key HR Operations processes. This role coordinates all aspects of onboarding through Workday, facilitates new hire orientation, maintains employee data integrity, and collaborates with teams across the organization to ensure employees are set up for success from day one.
This position is ideal for someone who enjoys working with people, managing processes, and improving the employee experience through operational excellence.
🔹 What You'll Do
- Coordinate the onboarding process for approximately 25-50 new hires each week using Workday.
- Serve as the primary contact for new hires from offer acceptance through onboarding completion.
- Ensure onboarding tasks, documentation, and pre-employment requirements are completed accurately and on time.
- Partner with Talent Acquisition, Payroll, Benefits, IT, and hiring managers to prepare employees for successful first days.
- Maintain employee records and onboarding transactions while ensuring confidentiality and data accuracy.
- Facilitate engaging new hire orientation sessions and introduce employees to MPG's culture, benefits, policies, and resources.
- Answer employee questions and provide guidance throughout the onboarding journey.
- Monitor onboarding metrics and identify opportunities to improve efficiency and effectiveness.
- Partner with HRIS, Training & Development, and Talent Acquisition teams to improve onboarding workflows.
- Support reporting, data validation, audits, and process improvement initiatives.
- Serve as a subject matter expert for onboarding processes and best practices.
- Help create a welcoming and inclusive employee experience that supports long-term success.
🔹 What You'll Bring
Education & Experience
- Bachelor's degree in human resources, Business Administration, or a related field, or equivalent experience.
- 3+ years of experience in HR Operations, onboarding, HR administration, employee services, or a related area.
- Experience using Workday to manage onboarding activities and employee data.
- Experience facilitating presentations, orientations, training sessions, or workshops.
Skills & Abilities
- Excellent communication and presentation skills.
- Strong organizational, time-management, and project coordination abilities.
- Ability to manage multiple priorities in a fast-paced, high-volume environment.
- Strong attention to detail and commitment to accuracy.
- Outstanding customer service and relationship-building skills.
- Proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Teams.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Strong problem-solving and process improvement mindset.
🔹 How You Will Be Successful
Building Relationships
Create meaningful first impressions and foster strong connections with new employees and stakeholders across the organization.
Integrity and Respect
Maintain accurate records, protect confidential information, and deliver exceptional service with professionalism.
Challenging the Expected
Identify opportunities to improve onboarding programs, enhance employee experiences, and increase operational efficiency.
Dedicated to Quality and Safety
Ensure onboarding processes are executed consistently, accurately, and in compliance with company policies and employment regulations.
Passion for Cards
Support the teams that help create the products enjoyed by millions of collectors and fans around the world.
Why Join MPG?
Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We offer competitive compensation, comprehensive benefits, career growth opportunities, and the chance to make a meaningful impact on the employee experience.
Benefits Include
- Competitive Compensation
- Medical, Dental, and Vision Coverage
- 401(k) with Company Match
- Paid Time Off and Paid Holidays
- Career Development Opportunities
- Employee Assistance Program
- Wellness Programs
Apply Today
Join a team committed to operational excellence, employee engagement, and creating exceptional experiences from day one.
Apply today and be part of the magic behind the cards.
#MillAll
What to Expect
MPG offers a leading-edge compensation package which includes the following:
- A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
- 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
- 401(k) Plan with up to a 6% (dollar for dollar) Employer match
- Health Savings/Flexible Spending Account options
- Paid time off, including 10 company-paid holidays, plus 1 floating holiday
- Employee Assistance Program
- Comprehensive relocation package available for qualified candidates
- And, much more!
Millennium Print Group is an Equal Opportunity Employer
The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.