HR Onboarding Specialist

General Purpose

The Onboarding Specialist is responsible for supporting the onboarding process from offer acceptance through employee start-date readiness. This role ensures new hires complete required documentation, coordinates background checks and I-9 requirements, supports onboarding activities, and serves as a primary point of contact for candidates, facility HR teams, and internal stakeholders.

The Onboarding Specialist works closely with Talent Acquisition, HR Operations, Payroll, Compliance, and IT to provide a positive, compliant, and efficient onboarding experience while ensuring new employees are prepared for a successful first day.

Key Responsibilities

Onboarding Administration & Support

• Coordinate and support onboarding activities for new hires, transfers, acquisitions, and contingent workers.

• Facilitate completion of required onboarding documentation and employment records.

• Monitor onboarding progress and proactively follow up on outstanding requirements.

• Support employee readiness by coordinating onboarding requirements, documentation, and system setup activities.

• Respond to onboarding inquiries from candidates, facility and regional hiring teams, managers, and internal stakeholders.

• Provide recruitment process support by assisting with job requisition creation, updating job postings, and coordinating selected candidates through the pre-employment process, including initiating offer letters, background checks and I-9 employment verification requests, and completing required actions to move candidates to the Ready for Hire stage, as needed.

Background Checks, I-9 & Compliance

• Process and monitor background checks, license requirements, and pre-employment screening requirements.

• Support I-9 compliance activities and employment eligibility verification processes.

• Track onboarding compliance requirements and escalate issues that may impact start dates.

• Maintain accurate onboarding records and documentation in accordance with company policies and regulatory requirements.

Systems & Process Execution

• Support Workday onboarding transactions and employee setup activities.

• Troubleshoot routine onboarding system issues and escalate complex concerns.

• Follow established procedures, job aids, and service standards.

• Ensure onboarding records are complete and accurately maintained.

• Assist with testing, validation, and implementation of onboarding process enhancements.

Employee Experience

• Provide a welcoming and responsive onboarding experience for new hires.

• Support onboarding communications.

• Help ensure employees receive timely information regarding onboarding requirements and next steps.

Cross-Functional Collaboration

• Partner with Talent Acquisition, HR Operations, Payroll, Compliance, and IT to support onboarding activities.

• Share feedback with internal teams regarding processes.

• Assist with special projects, acquisitions, and process improvement initiatives as assigned.

Qualifications

Required

• 2+ years of experience in HR, onboarding, recruiting coordination, HR operations, or a related field.

• Strong customer service, organizational, and communication skills.

• Ability to manage multiple priorities in a fast-paced environment.

• High attention to detail and commitment to accuracy.

• Proficiency with Microsoft Office applications.

Preferred

• Experience with Workday or other HRIS platforms.

• Experience supporting onboarding, background checks, I-9 administration, or compliance-related processes.

• Healthcare, multi-site, or high-volume onboarding experience.

Location: This role is in-person position at PACS Downtown in Salt Lake City, Utah.