HR Manager – Global People Operations & Employee Experience
Experience: 10–12 years
Location: Bengaluru, India
Industry: IT Services / Technology / Professional Services
Application:
About Atlas Systems
Atlas Systems is a global technology services company with operations in the US and India, delivering solutions across AI, Cloud, Infrastructure Management, Application Development, Database Services, Cybersecurity and Digital Transformation.
With a diverse workforce supporting global customers, Atlas is committed to building a collaborative, high-performing and employee-focused workplace.
Role Overview
We are looking for an experienced, hands-on HR Manager – Global People Operations & Employee Experience to manage HR operations and employee engagement for a workforce of approximately 300 employees across India, the US, Singapore and other locations.
The ideal candidate will bring strong HR operational experience, sound employee relations skills and the ability to work closely with employees, business leaders and global stakeholders.
This role combines HR operations, employee engagement, talent management, performance management, HRMS administration and coordination of payroll and benefits.
Key Responsibilities
1. HR Operations & Employee Lifecycle
- Manage employee onboarding, confirmation, transfers, promotions and exits.
- Maintain accurate employee records, documentation and HR processes.
- Coordinate employee-related activities across global locations.
- Ensure adherence to company policies and applicable local employment requirements.
2. Payroll, Compensation & Benefits Coordination
- Coordinate monthly payroll inputs, employee changes and Full & Final Settlements with Finance and payroll providers.
- Support employee insurance, medical benefits and statutory benefits administration.
- Coordinate country-specific benefits, including PF, gratuity, 401(k) and applicable retirement or pension programs.
- Resolve employee payroll and benefits queries in coordination with relevant teams.
3. BambooHR & HR Reporting
- Maintain accurate employee information, reporting structures and lifecycle records in BambooHR.
- Drive HRMS adoption, workflow improvements and data accuracy.
- Generate HR dashboards and management reports covering headcount, attrition, leave, performance and employee trends.
4. Employee Engagement, People Connect & Relations
- Conduct regular employee connects, skip-level discussions and engagement initiatives.
- Manage employee grievances, workplace concerns and employee relations matters.
- Run eNPS and pulse surveys, analyse feedback and coordinate improvement actions.
- Support employee recognition, wellbeing and culture-building initiatives.
5. Performance & Talent Development
- Coordinate performance appraisal cycles, goal setting and development discussions.
- Partner with managers on employee performance, retention and career development.
- Identify learning needs and coordinate training, upskilling and leadership development initiatives.
- Support internal mobility and development planning.
6. HR Governance & Stakeholder Management
- Partner with business leaders, Finance, Recruitment and global HR stakeholders.
- Ensure timely closure of employee requests and HR action items.
- Maintain HR documentation, confidentiality and audit readiness.
- Continuously improve HR processes, employee communication and employee experience.
Qualifications & Experience
- Bachelor's or Master's degree in HR, Business Administration or a related discipline.
- 10–12 years of progressive HR experience, including hands-on HR operations and employee relations.
- Experience independently managing HR activities for a mid-sized organization, preferably with 200–500 employees.
- Experience in IT Services, Technology or Professional Services preferred.
- Strong working knowledge of HRMS platforms; BambooHR experience preferred.
- Practical experience coordinating payroll inputs, employee benefits and performance management.
- Experience with employee engagement, eNPS, HR reporting and people analytics.
- Exposure to global HR operations, particularly India and the US, preferred.
- Strong communication, problem-solving, stakeholder-management and organizational skills.
- Ability to work independently, handle confidential information and manage multiple priorities.
Key Success Measures
- Timely and accurate employee lifecycle and payroll coordination.
- BambooHR data accuracy and process adoption.
- Employee engagement, eNPS and retention trends.
- Effective employee grievance resolution and People Connect follow-up.
- Timely completion of performance reviews and development activities.
- Consistent HR policy implementation and employee service delivery.
What We Are Looking For
A practical, approachable and proactive HR professional who understands both the people and operational sides of HR.
Someone who can independently manage employee matters, partner with business leaders, improve HR processes and build a positive employee experience without requiring a large HR team.
Apply here: