HR Generalist

People & Culture • Dubai, UAE • Justlife

Every Justlife team member — in one of our offices or working remotely from another country — should feel that the details of their working life are handled, and that someone genuinely has their back. That someone is you.

This is a hands-on generalist role that runs across the entire team-member experience — offices, engagement, hiring, visas, benefits, and the data behind all of it — not a single-lane specialist seat. It is operational by design — most of your week is execution, done accurately and fast. You'll touch every person across our offices and our remote crew, and your north-star outcome is team-member experience being great. Every workflow you run and every problem you solve should make it a little more likely that a colleague would recommend Justlife as a place to work.

You'll love this role if you...

• You're not scared of the nitty-gritty operational work — and you take pride in doing it well, not just getting it done.
• You can't look at a repetitive, manual task without asking how AI or automation could do it faster and better.
• You go out of your way for people — being the reason a colleague's day got easier is genuinely satisfying to you.
• You're resourceful and solution-oriented — a closed door reads as a puzzle to solve, not a wall to stop at.
• You want to be measured on how it actually feels to work here, not just on how many tasks you closed.

What you'll own

• Drive team-member experience by making every touchpoint — a first day, a benefits question, an office fix — fast, warm, and reliable.
• Office operations across offices: keep them running smoothly, well-maintained, and stocked with what people need; liaise with building management for the approvals that keep things moving, and manage the stakeholders on both sides.
• Engagement, online and offline: design moments of connection that land for a multinational team and remote colleagues, so no one — wherever they sit — feels like an outsider.
• Recruitment operations: coordinate interviews between hiring stakeholders and candidates and hold the communication together warmly on every side
• Visas & compliance: apply your knowledge of DMCC regulations and UAE labour law to guide team members and execute visa processing cleanly and correctly.
• Benefits administration: manage health insurance and the wider benefits programme so team members always know what they have and how to use it.
• Data & reporting: own the integrity of our people data — audit it, keep it clean, and turn it into clear, structured insight for the P&C team and the VP of People & Culture, surfacing the problem and the solution before anyone has to ask.
• Automation & AI: continuously find where AI and automation can take the manual load out of everything above, so the whole function runs leaner as we grow.

What tells us you're the one

• You've measurably improved how a team or a workplace runs — tell us about a process you built or fixed, and the number that moved (hours saved, tickets cleared, satisfaction up).
• You can take a manual process and show us the automation or AI workflow you'd put in its place — ideally one you've already shipped.
• 2–4 years across HR operations, office management, or people ops — though results matter more to us than years.
• Hands-on with an HRIS like BambooHR (or similar), and comfortable owning data quality from entry to report.
• Working knowledge of UAE labour law and DMCC processes — or a track record of learning compliance fast and applying it accurately.
• You read a spreadsheet and see both the story and the gap — then act on it — and you can present that story clearly enough for a VP to make a decision from it.
• You stay calm, organized, and warm in a fast-moving, multi-national environment.
• Bachelor's degree, or the practical experience that makes one unnecessary.

Why Justlife

We helped digitalize the home services industry in the UAE in 2015. Today we run the leading super app for home services in the GCC — 15 million bookings completed across 10+ cities, 6K+ service professionals, 200+ full-time team members across different locations.

We promise our customers stellar service, our partners a fair and valuable relationship, our professionals a better life, and our employees a place to be the best version of themselves. That is not a slogan. It is the bar.

Join the tribe and let's become #everydaybetter, together.