As a key contributor, you will thrive in our dynamic and fast-paced environment, you'll embrace the complexity and commerciality that accompanies Howden's growth plans.

You will work across the full employee lifecycle, supporting HR operations, employee relations administration & relations, Workday transactions, onboarding, and HR process improvement. This role is ideal for someone with strong HR experience who is ready to grow into a more advisory‑focused position.

Key Responsibilities:

• Support onboarding activities including preparing documentation, guiding new joiners through required steps, and responding to initial queries.

• Process HR transactions in Workday within agreed SLAs (new hires, job changes, promotions, leavers, etc.).

• Maintain accurate employee records and ensure data integrity across all HR systems.

• Respond to HR queries via the HR inbox in a timely and professional manner.

• Prepare employment letters, contract amendments, and other HR documentation as required.

• Assist with M&A integration tasks and new business initiatives under the guidance of the Head of HR.

• Support probation tracking, contract renewals, and compliance‑related documentation.

• Act as the first point of contact for general HR queries and low‑complexity employee relations matters.

• Support the HR Advisor with ER case preparation including note‑taking, drafting letters, scheduling meetings, and maintaining case trackers.

• Serve as the initial contact for general inquiries and address Employee Relations matters, collaborating with the HR Business Partner and Head of HR for significant issues.

• Ownership of sickness and long-term absence cases, including occupational health assessments, return to work arrangements, group income protection applications and line manager support.

• Escalate more complex issues to the HR Advisor or HRBP as appropriate.

• Maintain and verify Workday data including job titles, cost centres, reporting lines, and organisational changes.

• Produce routine HR reports (headcount, absence, turnover, etc.) and support ad‑hoc reporting requests.

• Support managers in using Workday self‑service functionality, in collaboration with HR Employee Services.

• Flag data inconsistencies and support corrective actions.

• Contribute to HR initiatives including policy updates, process improvements, and training materials.

• Support the HR Advisor and HRBP with activities related to talent management, goal setting, early careers, and diversity & inclusion.

• Help coordinate training sessions, workshops, and HR communications.

• Maintain awareness of employment law changes in the Republic of Ireland (and UK where relevant).

• Ensure all HR activities comply with internal policies, GDPR, and regulatory requirements.

• Support audit requests and documentation reviews as needed.

• Support the annual compensation and promotions process.

About You:

• Minimum 5 years’ experience in a HR Generalist, HR Coordinator, or HR Administrator role.

• Experience using Workday or another HRIS.

• CIPD qualification (or working towards) or relevant HR/business degree.

• Strong understanding of ROI employment law; exposure to UK employment law is an advantage.

• Experience supporting employee relations cases (note‑taking, drafting letters, scheduling, documentation).

• Strong organisational skills with the ability to manage multiple priorities in a fast‑paced environment.

• Strong customer focus and employee experience mind-set - using this for continuous improvement in service delivery.

• Proficiency in Excel, Word, and PowerPoint.

About Howden Ireland:

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 600 employees across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.