HR Business Partner (HRBP) | Telco & BPO | Pasig

The HR Business Partner (HRBP) serves as a strategic consultant and trusted advisor to business leaders, seamlessly aligning human resources strategies with overall organizational goals. In this role, you will not just manage processes; you will drive talent management, organizational effectiveness, and forward-thinking workforce planning to directly support business growth, performance, and cultural health.

Key Responsibilities

Strategic Partnership & Organizational Design

• Executive Advisory: Act as a strategic consultant to department heads and executive leaders on all people-related matters, organizational design, and structural changes.
• Workforce Planning: Partner with leadership to forecast future talent needs, identify skill gaps, and design proactive workforce strategies to support business expansion.
• Business Alignment: Translate business goals into actionable HR initiatives that improve productivity, retention, and employee satisfaction.

Talent & Succession Management

• Talent Strategy: Partner with the talent acquisition team to ensure recruitment strategies attract diverse, high-caliber talent that fits the company culture.
• Performance Culture: Oversee and evolve the performance management process, ensuring goals are aligned with business objectives and feedback is continuous.
• Future Leadership: Identify high-potential employees and drive robust succession planning and career development frameworks.

Employee Development & Culture

• Capability Building: Design and implement learning and development initiatives that upskill teams and prepare future leaders.
• Engagement & Retention: Analyze employee sentiment and drive culture-building programs to maintain high levels of engagement and morale.

Change Management & Transformation

• Change Leadership: Serve as a key agent of change during organizational transitions, mergers, or process overhauls, minimizing disruption and ensuring alignment.
• Policy Adoption: Ensure seamless implementation and communication of new HR policies, frameworks, and digital systems.

Advanced Employee Relations & Compliance

• Conflict Resolution: Serve as the primary escalation point for complex employee relations issues, providing objective mediation and fair resolution.
• Risk Management: Ensure complete compliance with local labor laws and internal corporate governance, keeping leadership informed of regulatory changes.

HR Analytics & Insights

• Data-Driven Strategy: Track and analyze key HR metrics (e.g., turnover rates, time-to-hire, engagement scores) to identify trends and recommend data-backed solutions to leadership.

Qualifications & Skills

Education & Experience

• Degree: Bachelor’s degree in Human Resources, Business Administration, Industrial Psychology, or a related field. (An MBA or relevant Master's degree is highly advantageous).
• Experience: 5+ years of progressive HR experience, with a proven track record in an HR Business Partnering or strategic HR advisory role.
• Certifications: Professional HR credentials (e.g., SHRM-CP/SCP, CHRP, PHR, or equivalent) are strongly preferred.

Core Competencies

• Business Acumen: Deep understanding of business operations, financial metrics, and how people strategies drive commercial success.
• Influence & Stakeholder Management: Exceptional communication skills with the ability to build trust, challenge status quos, and influence C-suite and executive leadership.
• Analytical Mindset: Comfortable using data and HR metrics to diagnose problems and build strategic solutions.
• Technical Proficiency: Experience navigating HRIS platforms (e.g., Workday, BambooHR, SAP) and data analytics tools.