Houseless Outreach Case Manager II (MHP)

Olympic Health & Recovery Services is seeking a Mental Health Professional/Case Manager to join our Homeless Outreach Stabilization and Transition (HOST) team. This program follows the Assertive Community Treatment model and partners with mental health, substance use disorder, and medical staff to outreach to homeless individuals in the community, camps, or shelters that are living with severe behavioral health disorders. The Homeless Outreach Stabilization and Transition (HOST) Outreach Case Manager II provides support and case management services to eligible individuals who are living with serious substance use disorders or with co-occurring behavioral health conditions, are experiencing homelessness, and whose severity of behavioral health symptom acuity level creates barriers to accessing and receiving conventional behavioral health services and outreach models.

The ideal candidate for our Outreach Case Manager II is able to engage the most vulnerable individuals in a non-judgmental manner and harm reduction lens to provide support, case management, and appropriate participant driven treatment planning. The ideal candidate enjoys being outside engaging with individuals for a majority of their work day in non-traditional treatment settings and working within a multidisciplinary team.

Who are we? Thurston Mason Behavioral Health Administrative Organization (TMBH-ASO) and Olympic Health and Recovery Services (OHRS) is a quasi-governmental organization that is responsible for the network of behavioral health crisis services in Thurston and Mason counties, and is a licensed behavioral health agency with multiple programs assisting the most vulnerable population in our community through crisis services, jail services, hospital diversion, and housing.

This position reports to HOST Program Supervisor.

Position Schedule: Tuesday-Friday 7:30am-6:00pm

Salary Range: $38.10 - $46.01 hourly based on education, experience, and parity within the organization.

Benefits

TMBH-ASO/OHRS provides comprehensive benefits for full-time employees including medical/dental/vision plan options (many with no employee paid monthly premium depending on plan choice, and dependent coverage options), and life insurance and disability insurance options. Eligible employees participate in WA State PERS retirement plans and employees may elect additional pre and post tax deferred compensation retirement options. Employees receive a PTO package earning a minimum of 140 hours annually and 12 paid holidays. Other tax deferred options include Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA).

TMBH-ASO/OHRS is an approved Public Student Loan Forgiveness employer. We pay the fees for required DOH licenses for the position, and we offer annual professional development funds.

Find more information at www.tmbhcareers.org.

Overview of Major Responsibilities

• Outreach and engage the most vulnerable individuals to assist with services, addressing behavioral and physical health needs.
• Provide support and case management to individuals to increase stability, assist to obtain housing, and transition individuals into long-term services for behavioral health conditions.
• Provide mental health screening and/or evaluation as appropriate.
• Develop and maintain up to date client driven treatment plan goals and continue to reassess and modify those plans as needed.
• Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, jobs and other social and human services as needed.
• Researches and coordinates availability of community resources to provide support and encouragement towards a path of recovery.
• Maximizes client choice, self-determination, decision making in the planning, delivery, evaluation and treatment, rehabilitation, and support services.
• Provides supported employment and housing support services, including accessing Medicaid, as appropriate.
• Maintains physical security of confidential materials and assigned equipment.
• Demonstrates proficiency in utilization of electronic medical record system.
• Maintains timely and accurate documentation within the electronic health record.
• Maintains individual service records for enrolled individuals to include completed assessment, determination of eligibility, service plan that includes goals utilizing person centered approach and progress notes.
• Provide outreach, engagement and liaison support to those people that are seen on a recurring basis which may require short term intensive case management. Facilitate services for high-need individuals across all involved systems of care.
• Monitor contact behaviors and progress, provide assistance toward attaining pre-determined goals, and schedule appointments.
• Promote best practices in treatment approaches, support systems, and interventions.
• Meet with and interview contacts, families, and other care providers to assess needs and eligibility of services. Advocate needs of contacts within and outside system; liaison between contact, caregivers, and service providers. Provide client-level and system-wide troubleshooting and advocacy.
• Follow-up with identified individuals in an effort to bridge gaps between local community, providers, law enforcement.
• Communicates effectively with co-workers in dynamic environment.
• Demonstrates the OHRS mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders.
• Performs other duties as assigned.