House Manager & Private Butler

1. Household Operations / 家庭运营管理

• Oversee the day-to-day operations and smooth running of the residence.

负责住宅日常运营管理，确保家庭事务顺畅运作。

• Maintain high standards of cleanliness, organisation, presentation and household service.

维持住宅整洁、秩序及高品质家庭服务标准。

• Coordinate household schedules, daily routines and special arrangements.

协调家庭日程安排、日常事务及特殊活动安排。

• Monitor household supplies, groceries, toiletries and necessities, and arrange replenishment when required.

管理家庭用品、食品杂货及日常必需品库存，并安排补充采购。

• Ensure household equipment, appliances and facilities are properly maintained.

确保家庭设备、电器及设施得到妥善维护。

• Coordinate routine maintenance, repairs, servicing and inspections.

协调维修、保养、检查及相关服务工作。

2. Household Staff Management / 家庭员工管理

• Supervise and coordinate domestic helpers, cleaners, gardeners, drivers, cooks and other household staff.

管理及协调女佣、清洁员、园丁、司机、厨师及其他家庭工作人员。

• Prepare and coordinate staff schedules, duties and assignments.

安排员工工作时间表及职责分配。

• Monitor staff performance, attendance, punctuality and service standards.

监督员工表现、出勤情况及服务质量。

• Provide guidance and training when necessary.

必要时为家庭员工提供指导及培训。

• Coordinate with external service providers and contractors.

与外部供应商及承包商保持沟通与协调。

3. Guest & Butler Services / 宾客接待与管家服务

• Provide professional and discreet service to the Principal and family members.

为雇主及家庭成员提供专业、周到且保密的服务。

• Welcome and assist guests in a professional and courteous manner.

专业礼貌地接待来访宾客。

• Prepare the residence for private gatherings, dinners and special occasions.

协助筹备家庭聚会、晚宴及特别活动。

• Assist with table setting, dining arrangements and guest requirements when required.

根据需要协助餐桌布置、用餐安排及宾客需求。

• Handle personal requests and household arrangements efficiently and discreetly.

高效且谨慎地处理个人事务及家庭安排。

4. Procurement & Household Administration / 采购与家庭行政管理

• Manage household purchasing and routine procurement.

负责家庭采购及日常物资管理。

• Obtain quotations and coordinate purchases with suppliers.

询价并与供应商协调采购事宜。

• Maintain records of expenses, purchases, maintenance and service providers.

记录家庭开支、采购、维修及供应商资料。

• Monitor inventory and ensure essential items are adequately stocked.

管理库存并确保日常用品供应充足。

• Coordinate deliveries and receive parcels when required.

协调收货及接收包裹。

5. Transportation & Personal Assistance / 交通与个人助理事务

• Coordinate household vehicles, servicing, maintenance, insurance and road tax matters.

管理家庭车辆、保养、保险及路税相关事务。

• Arrange transportation and drivers when required.

根据需要安排车辆及司机。

• Assist with personal errands and appointments.

协助处理个人事务及预约安排。

• Coordinate travel-related household arrangements.

协调与家庭成员出行相关的安排。

6. Event & Special Arrangement Support / 活动与特别事项支援

• Coordinate preparations for family gatherings, celebrations and private events.

筹备家庭聚会、庆典及私人活动。

• Liaise with caterers, chefs, florists, decorators, cleaning teams and vendors.

与餐饮团队、厨师、花艺师、布置团队及供应商协调沟通。

• Ensure the residence is properly prepared before and restored after events.

确保活动前后住宅环境妥善安排与恢复。

7. Confidentiality & Professional Conduct / 保密与职业操守

• Maintain strict confidentiality regarding the Principal, family members and household matters.

严格保守雇主及家庭成员的个人资料及家庭事务。

• Handle sensitive matters with discretion and professionalism.

谨慎处理敏感及机密事项。

• Maintain a professional image, attitude and conduct at all times.

保持专业仪表、态度及行为举止。

• Respect privacy, security and personal boundaries.

尊重家庭隐私、安全及个人空间。

• Do not disclose household information, workplace profile, schedules or personal matters to external parties or on social media.

不得向外界或社交媒体透露任何家庭信息、照片、行程或私人事务。

• Minimum 3–5 years of relevant experience in House Management, Private Butler, Hospitality, Luxury Hotel, Private Residence or similar roles.

具备至少 3–5 年家庭管理、私人管家、高端酒店、私人住宅或相关服务行业经验。

• Previous experience managing household staff is highly preferred.

有家庭员工管理经验者优先考虑。

• Strong organisational and coordination skills.

具备优秀的组织及协调能力。

• Excellent communication and interpersonal skills.

良好的沟通及人际交往能力。

• Good command of English; Chinese and Bahasa Malaysia are advantages.

良好的英语沟通能力；会华语及马来语者优先。

• Mature, trustworthy, responsible and service-minded.

成熟稳重、诚实可靠、责任心强并具服务精神。

• Strong attention to detail and ability to multitask.

注重细节，具备多任务处理能力。

• Able to work independently and handle confidential matters professionally.

能独立工作并专业处理机密事务。

• Good problem-solving skills and proactive attitude.

具备良好的问题解决能力及主动工作态度。

• Pleasant personality with professional etiquette and grooming.

形象良好，具备专业礼仪。

• Valid driving licence and willingness to drive when required is an advantage.

持有有效驾驶执照并愿意驾驶者优先考虑。