Hotel Sales Manager

SALARY: $70K - 74.5K DOE. Bonus Potential.

The Sacramento Marriott Rancho Cordova is seeking an experienced and dynamic Sales Manager to join their Sales Team. Our 265-room property has just completed a full top-to-bottom renovation, including 13,000 sq. ft. of flexible meeting space. This pivotal role offers a unique opportunity to showcase our revitalized property and reestablish a reputation for excellence within a forward-thinking hospitality environment.

This position is responsible for booking groups, room blocks and conferences within the assigned market of 10 or more rooms on peak night. The Sales Manager will be responsible for the management and proactive selling of the Social, Military, Educational, Religious & Fraternal groups (SMERF Segment).

The Sales Manager will need to demonstrate the following skills:

• Strong skills required for generating of group proposals and negotiation and issuing of sales contracts.
• Strong communication skills, a professional appearance, and presence
• Proactive sales approach, assertive and fast-paced, driven to succeed
• Ability to communicate effectively with clients, guests and other Team Members
• Strong knowledge of computer systems to include Microsoft Office. Experience with Delphi system preferred
• Understanding of market segment, competitors’ strengths, weaknesses, economic trends, supply, and demand

Key Responsibilities

• Solicit, negotiate, and book new and repeat business through methods such as cold calling, outside sales calls, networking, and referrals.
• Prepare contracts, proposals, and supporting documents; coordinate with internal teams for seamless execution.
• Identify and convert leads, using creative selling techniques to secure business.
• Develop and implement sales strategies to meet or exceed goals.
• Manage client relationships, building rapport with new and existing clients.
• Conduct site inspections and participate in industry events and networking opportunities.
• Display leadership in guest hospitality, ensuring high-level service throughout all phases of events.
• Respond effectively to guest feedback, problems, and complaints.
• Manage production goals on a quarterly basis and ensure event profitability.
• Follow up post-event to ensure client satisfaction and encourage repeat business.

Qualifications & Experience

• Minimum of 5 years’ hotel sales and/or catering experience.
• Minimum of 3 years Sales experience at a hotel of similar size and quality to include 3-4 Diamond rating, 200 guestrooms or higher and at least 10,000 sq. ft. of space.
• Strong knowledge of hotel operations and advanced sales techniques.
• Proven selling, negotiating, and presentation skills.
• Exceptional customer service skills with high attention to detail.
• Proficient in Microsoft Word, PowerPoint, Excel, Outlook, Social Tables; Marriott CI/TY experience preferred.
• Dynamic, enthusiastic, and creative leader who thrives under pressure and can multitask effectively.
• Ability to delegate, train, and coach team members.
• Flexible schedule availability, including nights, weekends, and holidays.

BENEFITS:

• Vacation, Holiday, and Sick pay
• Medical/Dental/Vision (with opt. out option)
• Hotel Room Discount
• Travel Reimbursement, if needed.
• Life Insurance
• AD&D
• 401(k) – 4% Match
• Discount programs
• Education Assistance Program
• Voluntary Long-Term Disability
• Voluntary Short-Term Disability
• Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
• Shoes for Crews
• Commuter Program

Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia at [email protected] or call 916-267-6715 to let us know the nature of your request.