Hotel Onboarding - Accounting System Installer (Implementation & Support)

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what’s most important\: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Your Role

As an Accounting System Installer, you will play an important role in supporting Hyatt's continued growth across the Middle East and Africa by implementing and enhancing the finance systems that keep our hotels operating efficiently.

In this role, you will lead the implementation, configuration and ongoing support of BirchStreet and related finance systems across new and existing Hyatt hotels. Working closely with hotel teams, vendors and regional stakeholders, you will help deliver successful hotel openings, acquisitions, transitions, conversions and system upgrades while ensuring colleagues have the tools, training and support they need to succeed. From system integrations and supplier enablement to marketplace administration and post-go-live support, you'll help create a seamless experience for hotels throughout the region.

The ideal candidate will come from a hotel Finance, Procurement or Accounting background and will be comfortable using and implementing systems.

Location\: This position is based in Dubai.

Your Responsibilities

• Implement, configure, administer and continuously enhance BirchStreet across Hyatt hotels throughout the MEA region.

• Coordinate finance system implementations for hotel openings, acquisitions, transitions, conversions and upgrades, managing project timelines, training and go-live readiness.

• Support integrations between BirchStreet and related finance systems, including ERP, PMS, POS and eInvoice solutions, ensuring accurate system performance and data flow.

• Configure and validate system setup, including user access, approval workflows, supplier data, catalogues, order guides, inventory and finance mappings before hotel handover.

• Administer Hyatt EAME Marketplace 321 while supporting supplier onboarding, catalogue maintenance and procurement process improvements.

• Lead or support regional finance systems projects, including data migration, user training, system enhancements and post-go-live hypercare.

• Troubleshoot complex finance system, integration and procurement issues, coordinating testing, issue resolution and user acceptance activities for system enhancements.

• Provide ongoing support for eInvoice solutions, ensuring supplier readiness, interface validation, compliance and operational excellence across the region.