Host
Klavon's Pizzeria & Pub · Mason, MI ·
- Seniority
- Junior
- Category
- Hospitality
Overview
Klavon’s is an award-winning pizzeria built on quality, execution, and pride in the details. We don’t just make pizza, we create memorable experiences through exceptional food and a strong team culture. Our environment is fast-paced, team-driven, and growth-oriented, with many of our leaders having started in entry-level roles. We value skill, hustle, accountability, and continuous improvement, and we’re committed to developing people who want to grow with us.
Job Summary
Provide warm, friendly, and professional service while welcoming and seating guests, managing phone calls and takeout orders, and accurately completing cash and payment transactions. Ensure every interaction reflects our commitment to hospitality and creates a positive first and lasting impression.
Key Responsibilities:
Job Summary
Provide warm, friendly, and professional service while welcoming and seating guests, managing phone calls and takeout orders, and accurately completing cash and payment transactions. Ensure every interaction reflects our commitment to hospitality and creates a positive first and lasting impression.
Key Responsibilities:
- Warmly greet guests upon arrival and open doors when possible to create a welcoming first impression
- Complete required side work and set up seating charts and server rotation for each shift
- Seat guests efficiently while providing friendly conversation and clear wait time communication
- Manage waitlists accurately, noting party details and special requests
- Introduce menus, share specials, ensure table presentation, and direct guests to their server
- Maintain knowledge of menu offerings and stay current on updates
- Answer phones professionally, take and enter to-go orders accurately, and communicate timing with the kitchen
- Process payments accurately through the POS system
- Assist with clearing and resetting tables to support smooth service flow
- Maintain a clean and organized lobby and host stand
- Communicate effectively with team members and management regarding guest needs or service issues
- Thank guests upon departure and invite them to return
- Remain flexible and assist as needed to ensure efficient restaurant operations
Qualifications
- Must be at least 16 years of age
- Ability to stand for extended periods of time
- Strong listening and verbal communication skills with clear speech and comprehension
- Basic math skills with the ability to accurately handle cash and operate a point-of-sale system
- Team-oriented mindset with a commitment to delivering exceptional guest service
- Positive, engaging personality with strong interpersonal skills
- Ability to multitask efficiently while remaining courteous and professional in a fast-paced environment
Crew Benefits
- Weekly Pay
- 401(k) with employer matching
- Health, dental, and vision insurance
- Employee discount
- Paid Time Off