Host/Hostess, University Club

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.

From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal.

We are seeking a Host/Hostess to join our rapidly growing team.

The Opportunity:

As the Host or Hostess, you have the opportunity to greet each of our guests with a friendly, welcoming, and helpful attitude. You will be responsible for providing our exceptional customer service to the students, athletes, faculty, staff, and guests that visit our restaurant. The Host/Hostess will present themselves with professionalism and polish, based on restaurant standards. Since you will be the first face that each guest sees, you will be helping us to set Moreton Fig apart from other venues. We want you to reflect the passion and experience of all of our team!

The Accountabilities:

• Provide customer services to faculty, staff, students and guests. Meet and greet guests. Manage the seating of all guests with a friendly and helpful attitude. Conduct service transactions.

• Monitor flow of walk-in guests and reservations as related to the availability of seating.

• Provide basic food and beverage preparation service, as needed. Serve food and beverages to customers, as required.

• Maintain the cleanliness of the facilities, equipment, and service-wear.

• Assist in set-up and break-down of dining room, serving area, buffets, coffee stations, and product displays.

• Stock and maintain all supplies, food items, and utensils, as required.

• Assist servers by running food and beverages to tables, when required.

• Assist in kitchen sanitation program. Comply with standard food handling and sanitation procedures.

• Adhere to department service standards and to all health, safety and university rules and regulations.

• Comply with all university policies and procedures and with all applicable local, state, and federal laws and regulations.

• Report to station, ready to work at the time work assignment is scheduled to begin.

• Perform other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The Qualifiers:

• Education: High School Diploma

• Experience: 1 year

• Expertise:

• Demonstrated customer service experience

• Experience working in a fast-paced restaurant environment

• Ability to communicate effectively in English

• Restaurant, private club, or banquet facility experience

• Ability to lift up to 50 pounds

• Presents oneself professionally, in line with higher education environment

What We Prefer:

• Associate’s Degree

• 2 years of experience

• Knowledge of proper cash handling procedures

• Ability to oversee student and/or temporary workers

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit .

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

The hourly rate range for this position is $25.98. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

Minimum Education: High school or equivalent
Minimum Experience: 1 year
Minimum Field of Expertise: Demonstrated customer service experience. Experience working in a fast paced working
environment. Ability to effectively communicate in English. Restaurant, private club, or banquet facility experience.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

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