Hospitality Project Manager
Silverstone · Silverstone, Northamptonshire ·
- Work mode
- Onsite
- Employment
- Contract
- Category
- Project management
An on-site project manager at Silverstone Circuit who plans and delivers guest hospitality for world-class motorsport and large-scale events end to end — managing timelines, budgets, risks, stakeholders, and post-event analysis, with Wrike used as the central project management platform.
Our Hospitality team thrives on adrenaline and energy, working tirelessly all year-round to deliver hospitality for our world-class events—on brief, on time, and within budget. With a calendar more diverse than ever, featuring everything from two wheels to four, we're constantly growing stronger.
When you join us, you’ll hit the ground running. You'll take charge of driving projects related to the Hospitality of our guests, ensuring they meet the high standards expected of a premier venue. It’s not an easy ride, but we guarantee it won’t be boring. You’ll be surrounded by passionate, like-minded teammates who give their all to get the job done. As we expand our exciting program, you’ll play a key role in helping us reach new heights.
We are seeking an experienced, highly organised, and results‑driven Project Manager to support the delivery of our Hospitality at Silverstone.
We are seeking an experienced, highly organised, and results‑driven Project Manager to support the delivery of our Hospitality at Silverstone.
The Project Manager will streamline planning processes, embed best practice, and ensure delivery excellence across the full Hospitality portfolio. This role is central to shaping future ways of working, supporting all stages of planning, delivery, and post‑event analysis. Working with all internal departments and external partners, the Project Manager will develop, execute, and refine event strategies that align with business goals, budgets, and timelines. The role also involves managing multiple stakeholders and leading the team in efficient ways of working, ensuring these approaches are embedded across the organisation.
Project Strategy & Planning
- Working closely with the BGP Programme Manager, Head of Hospitality and Senior Hospitality Operations Manager, ensuring that goals are being met in line with the overall strategy & timelines.
- Working alongside wider hospitality commercial and operational teams to ensure project plans are being correctly implemented and processed for all elements that require project management.
- Review and implement ways of working and continuous improvement so the team operates efficiently as our portfolio grows.
- Create alongside the internal team and production team and support in the regular updating of detailed project plans, outlining timelines, resource allocation, risk assessments, budgets and milestones.
- Support with proactively overseeing and managing end to end delivery of all new projects with the wider team and stakeholders, covering all aspect within race day hospitality from ticketing, marketing, décor, production, customer journey, transport, systems, new product launches and facility builds.
- Proactively monitor and manage actions to ensure that all critical milestones are being met on time and with the highest level of quality.
- Ensure documentation is created and kept up to date.
- Work with the wider team to ensure Wrike system is proactively and correctly used as a platform for all processes implemented within project management.
- Manage and optimise project budgets with a focus on delivering high-value solutions, ensuring cost control measures are in place while delivering a world-class event experience. Provide regular and transparent updates to stakeholders on budget status.
- Identify and evaluate potential risks to the project and advise on mitigation strategies. In conjunction with the appropriate stakeholders create and implement contingency plans for critical project scenarios to ensure smooth execution.
- Establish robust and maintain detailed project governance, including progress reporting, action trackers, risk registers, lessons learnt logs issue logs, change control and stakeholder reporting, ensuring transparent communication throughout the project lifecycle.
- Coordinate and lead the post-event analysis inclusive of evaluation, debrief with key stakeholders and recommendations for improvements by using data-driven insights. Following up then on making improvement/ bringing new initiatives to enhance how we work.
- Contribute to continuous improvement efforts, ensuring that lessons learned are integrated into wider projects to maintain the Silverstone standard.
Stakeholder Management
- Collaborate closely with key stakeholders to understand objectives and expectations that align with the brand and vision of Silverstone.
- Build and maintain strong relationships with key stakeholders within the Hospitality team and across Silverstone Circuits.
- Engage with and lead stakeholders on effective ways of working across all departments.
- Lead teams of contractors and external agencies to ensure successful project execution.
- Engage and coordinate with wider internal teams across Silverstone to ensure all elements of hospitality are in sync. Plan strategically to avoid scheduling conflicts with other major events and activities taking place that could impact progress and milestones.
- Manage complex site-wide interfaces, ensuring construction, temporary infrastructure, hospitality, catering, production, entertainment, AV, ticketing, security and guest operations are fully coordinated.
Champion quality, inclusivity and collaboration while maintaining awareness of broader Silverstone activities.
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
- Bachelor’s or Master’s degree in Project Management, Business Management, Event Management, Sports Management, or a related field
- Demonstrable experience of project management, preferably in motorsport events or large-scale, high-profile events
- Demonstrable experience of success in strategic planning and leadership of multi-functional teams
- Significant technical understanding of project management frameworks and methodologies
- Any other relevant professional qualifications would be advantageous
Skills:
- Innovative thinker that always seeks to improve processes and outcomes
- Excellent written and verbal communication skills
- Excellent project planning skills including strong organisational and time-management skills with an ability to handle multiple priorities under tight deadlines
- Ability to apply a logical and analytical approach
- Proficient with project management software
- High attention to detail and quality focus
- Ability to think through the implications of event planning and delivery, especially as they relate to our customers, fans, team members, partners and other stakeholders
- Adaptable, flexible and team-focused approach – a passionate member of Team Silverstone