Hospitality Manager - Naperville, IL
Star Cinema Grill & Culinary Khancepts · Naperville, IL, US ·
- Category
- Management
- Experience
- 1+ years
Benefits:
- 401(k)
- Employee discounts
- Health insurance
- Opportunity for advancement
Company Overview
Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!
Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.
Who we are seeking:
A people centric Hospitality Manager that will oversee every aspect of theater and restaurant operations at our Hollywood Palms located in Naperville, IL. Communicate and uphold company expectations, vision, and core values. Maintain a professional and safe work environment.
Responsibilities
Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!
Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.
Who we are seeking:
A people centric Hospitality Manager that will oversee every aspect of theater and restaurant operations at our Hollywood Palms located in Naperville, IL. Communicate and uphold company expectations, vision, and core values. Maintain a professional and safe work environment.
Responsibilities
The following tasks are not intended to be all inclusive or restrictive, other duties may be assigned as necessary:
- Assist with overseeing every aspect of theater and restaurant operations
- Ensures excellent Guest service that meets or exceed expectations
- Ensures that the business is adequately staffed to meet Guest needs.
- Manage staffing by interviewing, hiring and training employees
- Controlling day-to-day operations- profit and loss, by following cash/control procedures, reviewing financial reports, and taking appropriate actions
- Operating the business in accordance with the company policies and applicable laws
- Maintain a safe environment for both Guests and crew members
- Assist with overseeing guest complaints and resolve issues
- Monitor daily activities to ensure quality of food and maintain cleanliness standards
- Promoting suggestive selling techniques
- Maintain professional behavior while creating a warm, fun, friendly and hospitable atmosphere
Qualifications
- High School diploma or GED
- Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant
- Able to multi-task
- Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces
- Customer service focused and solution oriented
- Must enjoy and be able to succeed in a fast-paced work environment
- Ability to work a flexible schedule based on restaurant needs
- Food handler's card may be required according to local and or state regulations
Benefits/Perks
- Competitive Pay
- Flexible Schedules
- Growth Opportunities
- Pharmacy & Restaurant Discounts
- Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel.
- Free movies at Star Cinema Grill
- Potential for Medical, Dental & Vision benefits
- 401K Retirement Savings Program
- Employee Referral Program