Hospitality Customer Service Coordinator

Role Overview
We are seeking qualified candidates who thrive with assisting their clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is ideal for applicants who are thorough, organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training

What We Offer
Fully remote setting
Flexible scheduling
Ongoing training
Collaborative team culture

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet connection and smartphone (a computer is strongly recommended)
Must be at least 18 years of age