【Hilton Tokyo Bay】Human Resources Supervisor

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for developing and implementing human resources strategies in all HR fields to support hotel and business goals. As a Human Resources Supervisor, you’re not just supervising the HR team – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Support daily HR operations: Assist in recruitment, training, compensation, benefits, team member relations, labor relations, compliance, safety, and performance management, ensuring compliance with corporate HR policies and federal/local regulations
• Enhance team member engagement: Help coordinate recognition programs, special events, and engagement initiatives to foster a positive workplace culture
• Manage HR systems and reporting: Oversee team member data entry, track employment transitions, maintain training and corrective action records, and generate reports on key HR metrics
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• At least 3–5 years in HR, preferably in hospitality or service-oriented industries.
• Degree or diploma in Human Resources, Business Administration, or related field.
• Familiarity with recruitment, employee relations, performance management, and labor laws.
• Strong verbal and written communication with Japanese and English; able to interact effectively with staff at all levels.
• Excellent time management, attention to detail, and ability to handle multiple tasks.
• Approachable, empathetic, and able to maintain confidentiality.
• Adherence to the highest professional ethics and standards, maintaining integrity and transparency.