Helpdesk Consultant (Customer Service) (Filled)
Upright Talent · Johor Bahru, Johor, Malaysia ·
- Category
- Support
Your Roles .
- Provide first level contact and resolve customer issues
- Escalate unresolved queries to the next level of support
- Walk customers through problem solving process
- Ensure customer enquiries are followed up promptly
- Ensure proper recording, documentation and closure
All you need to know .
- Attractive remuneration package
- Comprehensive benefits (Allowance + Bonus)
- Structured career progression
- International exposure
- Training provided
- Enjoy work life balance with 5 working days
- Willing to work in Setia Indah area
Ideal Candidates .
- This position is ideal for candidates with experience in customer or helpdesk support, as well as a willingness to engage with customers, and fresh graduates are also welcome to apply.