Help Desk Technician with Security Clearance
Gridiron IT Solutions · Chantilly, Fairfax County ·
- Category
- Support
- Experience
- 5+ years
Gridiron IT is hiring a Help Desk Technician to support a federal program, acting as the primary IT support contact: independently diagnosing complex issues, managing the full ticket lifecycle, and maintaining strong customer service and operational continuity. Requires a bachelor's degree, 5+ years of experience, and a security clearance.
Job Description Gridiron IT is seeking a Help Desk Technician to support a federal program on a remote basis. Bachelors required Minimum 5 years experience We are seeking a Help Desk Technician. This role serves as a primary point of contact for IT support, delivering timely issue resolution while ensuring a high level of customer service and operational continuity. The ideal candidate will independently diagnose and resolve complex technical issues, manage the full ticket lifecycle, support id…