Head of IT Risk & Controls

At nib, we're transforming the way technology powers our business, our customers and our people.

With a newly appointed Group Chief Technology & Transformation Officer and a refreshed Technology & Transformation leadership team, we're investing in stronger governance, clearer accountability and enterprise-wide capability uplift. As part of this evolution, we're seeking an experienced and influential leader to establish and lead our first-line IT Risk & Controls capability within Technology & Transformation.

This is a newly created leadership role with a mandate to embed first-line risk ownership, strengthen technology governance practices within Technology & Transformation, and ensure our technology environment remains secure, resilient and fit for the future.

Reporting directly to the Group Chief Technology & Transformation Officer, the Head of IT Risk & Controls will play a critical role in helping nib balance innovation, growth with appropriate levels of IT controls and risk management.

As technology, cyber security, data and AI become increasingly central to our business strategy, this role will embed the first-line governance and control disciplines that enable confident decision-making and sustainable growth.

You will:

• Lead the first-line Technology Risk & Controls function across nib Group, with clear responsibility for IT risk ownership, IT controls and IT risk advisory across technology BAU operations and Change programs
• Embed and mature first-line technology risk management practices, control processes, assurance readiness and reporting routines aligned to enterprise risk and cyber frameworks
• Drive a culture of first-line risk ownership and accountability throughout the Technology & Transformation function
• Partner with business, risk, compliance and cyber leaders to identify, assess, treat and escalate technology risks, while supporting effective Line 2 oversight and challenge
• Maintain first-line oversight of technology control environments across areas such as cyber security, operational resilience, information management, third-party risk, change management and technology operations, including control evidence, issue management and remediation plans
• Support first-line compliance with regulatory and internal governance obligations by coordinating evidence, actions, attestations and remediation activity across Technology & Transformation
• Provide practical first-line advice to executives and senior stakeholders on technology, cyber and operational risk impacts, control gaps and mitigation priorities
• Shape and embed first-line ways of working that enable innovation and transformation while aligning to enterprise risk, cyber and governance standards

This is an opportunity to move beyond traditional risk management and help influence how a modern, technology-led organisation builds resilience in a rapidly evolving environment.

About you
You're a strategic risk leader who understands how to create strong IT risk and controls governance without slowing progress.

You bring:

• Significant experience leading technology risk, IT audit, controls, cyber risk, operational risk or governance functions within complex digital environments
• Strong understanding of contemporary technology landscapes, cloud environments, cyber security practices and enterprise risk management
• Experience building, enhancing or transforming first-line risk and control practices aligned to enterprise frameworks
• The confidence and credibility to influence executive stakeholders and challenge constructively when required
• Strong communication skills and the ability to translate complex risk concepts into clear business outcomes
• A pragmatic and commercially minded approach to risk management
• Most importantly, you're passionate about creating environments where innovation can thrive because the right foundations are in place

Why nib?
This is a unique opportunity to join nib at a pivotal point in our transformation journey.

We're investing in future-focused capabilities across technology, data, AI and digital platforms, while ensuring we maintain the governance, resilience and accountability expected of a leading organisation operating in a highly regulated environment.

As a member of the Technology & Transformation leadership team, you'll have the opportunity to influence enterprise-wide decisions, shape first-line risk culture and accountability within Technology & Transformation, and help create a stronger, more resilient organisation.

You'll work with a supportive executive team, engage with strategic initiatives from their inception, and play a key role in helping nib navigate the opportunities and challenges of an increasingly digital future.

If you're looking for a leadership role where you can make a tangible impact, influence executive decision-making and build lasting first-line risk and control capability, we'd love to hear from you.

Join nib and help build the confidence behind transformation.

Working at nib
Our hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration. We're committed to coming together with purpose.

Other benefits to support you at work (and play) include:

• New starter benefit to help set up a functional home workspace
• 50% discount on employee health insurance
• Opportunity to give back with paid volunteering leave supported by the nib foundation
• Access to our nib Well Program and corporate fitness discounts
• Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits
• 18 weeks paid parental leave for all new parents regardless of carer status
• 5 days paid cultural leave for First Nations peoples
• 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print
All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.